lost channels

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  • March 18, 2018 at 11:32 am #19748
    Anonymous
    Inactive

    I wonder if anyone can help with my problems of missing channels. I cannot receive the following itv 4,channel four e4 more 4and film 4 the signal is too weak. However on the other channels the signal information is good or normal on both tuners, I have a new lnb and have recabled the system. I have noticed that some times on the missing channels there is a good signal on one tuner and another day the signal is on the other tuner but no picture appears. I have also noticed that the menu to perform a factory reset does not always appear. I hope I have provided enough information for someone to help me solve this problem, thanks in advance

    March 18, 2018 at 1:13 pm #85160
    Anonymous
    Inactive

    I’ve got a Freeview 5000 box bought a couple of months ago.

    Tried to retune it 4 times last night and had the same problem. No ITV, Channel 4 or Channel 5 channels will tune in.

    March 18, 2018 at 2:14 pm #85161
    Anonymous
    Inactive

    acomb – Exact region info would be helpful.

    I suspect a cable or connection problem.

    If you do a factory default reset how many LNBs does it report?

    March 19, 2018 at 11:40 am #85162
    Anonymous
    Inactive

    I live in the South of France and yes the menu says it is connected with 2 tuners

    March 19, 2018 at 12:43 pm #85163
    Anonymous
    Inactive

    These channels are in very near frequencies. This would suggest something (for example a DECT phone) could be interfering. What other equipment is nearby?.

    What postcode area are you in and what dish size? I am in 32460 with a 100cm dish.

    Also please post the region the Humax is set to receive as this will enable precise identification of the frequency and polarisation of the channel.

    March 25, 2018 at 11:50 am #85164
    Anonymous
    Inactive

    I have a 1 metre sat dish and my post code is 82440 and I think it is set for astra 2.What seems odd is that sometimes it says tuner 1 is receiving a good signal and then another day tuner 2 is receiving a good signal but no picture is seen thanks in advance

    March 25, 2018 at 7:11 pm #85165
    Anonymous
    Inactive

    I would guess that 1m is slightly smaller than I would advise – poor weather tolerance, etc.

    You should be aware than anything over 1M should require agreement from your commune.

    What skew (twist) do you have on your LNB?

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