Remote problems

Forum Forums Freeview HD YouView DTR-T Remote problems

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  • #19609
    Anonymous
    Inactive

    The remote control for my DTR2000 YouView box simply doesn’t work. Trying the standard reset via the TV and red buttons doesn’t make any difference. Changing the batteries doesn’t make any difference either. The software on the box is up to date.

    Humax have already sent me a new remote once, but after a few weeks that has started playing up too. Does nobody else have this problem? What’s going on?

    #83857
    Barry
    Moderator

    Welcome to our Forum :-)

    Are you sure remote is in PVR mode and not TV?

    i.e. press PVR button before trying to interact with the DTR.

    #83858
    Anonymous
    Inactive

    Yes. I am sure.

    #83859
    Anonymous
    Inactive

    The real issue is that it’s an intermittent fault. Some days it works, some days not. Sometimes a reset will work, sometimes not. Sometimes removing the batteries and refitting works, sometimes not. Very frustrating!

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