Lost sound picture is fine

Forum Forums Freesat HD HDR 1000, 1010, 1100S Lost sound picture is fine

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  • #19569
    Anonymous
    Inactive

    It has happened to me twice so far .I got up in the morning put the and Freesat box on and no sound .The first time it happened I switched everything off and the sound returned later only for the issue to recur today. It doesn’t matter whether its HD SD or any recorded programme of on-demand.

    I run everything via an AVR which I use as a hub but despite altering the HDMI connections the problems persist whilst other devices work fine.I did have a problem with the AVR lost sound wise but had it repaired so given the fact other devices are working I concluded the problem is with the Freesat box itself, but I cannot think what.The settings are as they were.Any suggestions? thanks

    #83621
    grahamlthompson
    Participant

    Hi welcome to our forum. If you connect the box toslink output to your AV receiver does that give you audio.? If you change to a different HDMI input on your AVR and back to the box does that restore audio ? Guessing it’s some sort of handshake issue. What make and model is the AVR ? Not had any similar issues with my Yamaha RX-A840 and HDR-1000S.

    #83622
    Anonymous
    Inactive

    Denon AVR x3300 .No I haven’t tried a tosslink but can do that later .Ditto reconnecting HDMI tp its original input

    #83623
    Anonymous
    Inactive

    very strange but the sound has returned again.Its almost as though it some sort of timer for the sound alone which cannot be superseded

    #83624
    grahamlthompson
    Participant

    lagransiete – 5 minutes ago  » 

    very strange but the sound has returned again.Its almost as though it some sort of timer for the sound alone which cannot be superseded

    It might be worth trying a different hdmi input on the Denon. They sometimes have slightly different setup on some inputs. I was told this when talking to Yamaha about a handshake issue with a blue-ray player.

    #83625
    Anonymous
    Inactive

    grahamlthompson – 2 hours ago  » 

    lagransiete – 5 minutes ago  » 

    very strange but the sound has returned again.Its almost as though it some sort of timer for the sound alone which cannot be superseded

    It might be worth trying a different hdmi input on the Denon. They sometimes have slightly different setup on some inputs. I was told this when talking to Yamaha about a handshake issue with a blue-ray player.

    I tried that before. Went from CBL/Sat input to DVD .I guess I could go back to CBL

    #83626
    Anonymous
    Inactive

    Very strange.I changed the in outs so that my Freesat box is now connected directly to the TV and my Youview box is now connected to the AVR together with all other devices.Not exactly how I wanted it but at least I am getting sound all-round. I still don’t understand why` the Humax wasn’t working as it should but at least I know it is not faulty or the AVR for that matter, just didn’t quite work together

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