BBC Iplayer Problems

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  • January 4, 2018 at 12:17 am #19542
    Anonymous
    Inactive

    For the last few days the BBC Iplayer app on my 2000T won’t load: it stays stuck on the ‘loading’ page. I’ve made no changes to any settings that I’m aware of. BBC News and BBC Sport apps work fine (as do other non-BBC apps).

    Is anyone else having similar problems? Any suggestions to fix?

    thanks

    Stuart

    January 4, 2018 at 12:20 am #83395
    Anonymous
    Inactive

    Here is a photo of the loading page

    [attachment=63434,929]

    January 4, 2018 at 9:06 am #83396
    Barry
    Moderator

    Appears to be working fine as of now on a 1800 and 2000T

    January 4, 2018 at 9:42 am #83397
    Anonymous
    Inactive

    SpiralGalaxy – 9 hours ago  »  Any suggestions to fix?

    thanks

    Stuart

    A suggestion on hummy.tv is that may be the updates that were in update 1.01.18 are now needed.

    What HDR-2000T software version do you have according to the HDR-2000T’s system menu?

    Also are you the same Stuart as Stuart Thompson on hummy.tv? The initial posts for the two threads were made within minutes of each other.

    https://hummy.tv/forum/threads/bbc-iplayer-problems.8413/

    The danger of doing this without being open about it is that someone may spend a lot of their time writing a post to help you out on one thread when what they are trying to say has already been said on the other.

    January 4, 2018 at 9:55 am #83398
    Anonymous
    Inactive

    Luke – 9 minutes ago  » 

    SpiralGalaxy – 9 hours ago  »  Any suggestions to fix?

    thanks

    Stuart

    A suggestion on hummy.tv is that may be the updates that were in update 1.01.18 are now needed.

    What HDR-2000T software version do you have according to the HDR-2000T’s system menu?

    It is using version 1.01.18

    January 4, 2018 at 9:56 am #83399
    Anonymous
    Inactive

    Luke – 12 minutes ago  » 

    SpiralGalaxy – 9 hours ago  »  Any suggestions to fix?

    thanks

    Stuart

    Also are you the same Stuart as Stuart Thompson on hummy.tv? The initial posts for the two threads were made within minutes of each other.

    https://hummy.tv/forum/threads/bbc-iplayer-problems.8413/

    The danger of doing this without being open about it is that someone may spend a lot of their time writing a post to help you out on one thread when what they are trying to say has already been said on the other.

    I am the same Stuart, yes. I will let them know over on hummy.tv

    January 4, 2018 at 11:52 am #83400
    Barry
    Moderator

    Just checked again and working fine on my 1800/2000T

    Anyone else having problems?

    January 4, 2018 at 12:12 pm #83401
    grahamlthompson
    Participant

    I don’t have 1800/2000T but it is working OK on HDR-FOX-T2 which I think uses the same version of iplayer. Streamed McMafia and Taboo Episodes 1 in highest quality without any problemds.

    January 14, 2018 at 12:22 am #83402
    Anonymous
    Inactive

    Just to say that, following Humax’s advice, I did a factory reset and it now loads fine.

    Thanks for everyone’s input.

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