Forum › Forums › Freesat HD › HDR 1000, 1010, 1100S › On Demand stopped working
- This topic has 15 replies, 10 voices, and was last updated 5 years, 11 months ago by
Anonymous.
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November 27, 2017 at 3:20 pm #19449
Anonymous
InactiveMy On Demand has suddenly stopped working since Saturday. I am connected to a network which is confirmed in settings. However, each time I try to access I get an error message saying “On Demand is not currently available”. If I try to access a program through Showcase I get a message saying “Incorrect Link”.
Any suggestions?
November 27, 2017 at 3:27 pm #82655Anonymous
InactiveSame here. Humax and Freesat are aware of the problem – I’ve been in touch by twitter and email. No solution yet (in my case anyway)
November 27, 2017 at 4:29 pm #82656grahamlthompson
ParticipantWe appear to have two threads relating to same issue. This one and
https://myhumax.org/forum/topic/showcase-and-on-demand-not-loading-for-over-2-days
November 27, 2017 at 4:36 pm #82657Barry
Moderatorgrahamlthompson – 6 minutes ago »
We appear to have two threads relating to same issue. This one and
https://myhumax.org/forum/topic/showcase-and-on-demand-not-loading-for-over-2-days
We do – will leave as is for now as one refers to HDR and tother HB
December 8, 2019 at 11:31 pm #82658Anonymous
InactiveHad a similar problem. On demand very rarely loading. Checked router, no IP address just MAC. Kept trying until connected at last then went to router settings and allocated static IP to the Humax box. All fab now, no more failures !!
December 9, 2019 at 9:41 am #82659Anonymous
InactiveInteresting outcome but whats static IP and how is it implemented?
Thanks for the resolution.
December 9, 2019 at 9:54 am #82660Anonymous
InactiveThe best way of allocating a fixed ip address is via an address reservation on the router. This allocates a IP address from the DHCP pool to a MAC address.
In this way the same IP address will always be allocated.
How you do this depends on your router but is normally in advanced settings.
There are several other ways as well but then you need to know EXACTLY what you are doing.
December 9, 2019 at 10:14 am #82661Anonymous
InactiveThanks for quick reply and explanation. Think I will leave well alone as could mess up my settings as I don’t really know what I’m doing!!
December 9, 2019 at 10:29 am #82662Martin Liddle
ParticipantREPASSAC – 26 mins ago »
The best way of allocating a fixed ip address is via an address reservation on the router. This allocates a IP address from the DHCP pool to a MAC address.
In this way the same IP address will always be allocated.
Until the router is reset or a replaced. I agree your method is the simplest but personally I prefer to set fixed IP addresses on any element of the network that needs to be accessible (servers, NAS, PVRs, printers). Yes you have to be careful not to allocate the same IP address to two pieces of equipment and you have to use IP addresses outside of the range of the DHCP pool. In my case a lot of my equipment gets moved to different locations and used with different routers.
December 9, 2019 at 10:55 am #82663Anonymous
InactiveMartin Liddle – 19 mins ago »
REPASSAC – 26 mins ago »
The best way of allocating a fixed ip address is via an address reservation on the router. This allocates a IP address from the DHCP pool to a MAC address.
In this way the same IP address will always be allocated.
Until the router is reset or a replaced. I agree your method is the simplest but personally I prefer to set fixed IP addresses on any element of the network that needs to be accessible (servers, NAS, PVRs, printers). Yes you have to be careful not to allocate the same IP address to two pieces of equipment and you have to use IP addresses outside of the range of the DHCP pool. In my case a lot of my equipment gets moved to different locations and used with different routers.
I understand your viewpoint and I did mention their are other ways but you need to know what you are doing as you clearly do.
At one time I did the same and had a routable IP address split into two subnets with second router with routing between the subnets. All for the prep for a MSCE TCP/IP exam nearly 30 years ago.
Lucky not much has changed 😆
December 9, 2019 at 11:00 am #82664Anonymous
InactiveTpost – 1 hour ago »
Interesting outcome but whats static IP and how is it implemented?
Thanks for the resolution.
As a first stop I always suggest rebooting the router and when fully rebooted the misbehaving kit.
December 9, 2019 at 4:14 pm #82665grahamlthompson
ParticipantGoogle reserving a IP address to a device MAC address using a
The make and model of your router.Yon can find the mac address of your box – Home settings – System Information – Network Info.
December 9, 2019 at 5:14 pm #82666Anonymous
InactiveGreat help from all.
Thanks but I will leave as is because I don’t have the knowledge to go further!
December 9, 2019 at 7:23 pm #82667Anonymous
InactiveThat is extremely shrewd.
In this case a little knowledge can be dangerous. You won’t destroy things but things can stop working and sods law says that you can’t remember how to get it back like it was.
If it ain’t broke, then don’t fix it.
December 10, 2019 at 9:28 am #82668Anonymous
InactiveQuote:This saying is so true

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