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Hi all,
I have a HumaxDTR-T1010 2 GB You View Box, Serial no: 616006947 00040
Bought from Humax direct 30-7-2016
It is Very sluggish in using especially with the remote, press a button and it takes minuets to get a response, and feels like everything has frozen, but it will eventually respond, but it make fast forwarding through adverts almost not worth trying to do!
Any thoughts welcomed.
Mick.
Has your unit been updated to the new UI?
(no idea if it has rolled out on this unit yet – edit apparently it has)
I don’t have a 1010 connected at the moment, but will dig one out and connect up, no doubt I’ll have to update unit, so make take a while.
Thank you for doing this.
Mick.
OK….unit set up and updated, but not to the latest UI
Software version is 26.40.0
All appears to be as I remember, no delay in button response.
To start with you could try a reset (won’t affect schedules or recordings)…
Touch and keep touching for approx. 7 seconds the power ‘button’ on front of unit.
Here you go Barry –
Make Model / Variant Software version Latest software rollout status
Humax Retail DTR-T1000 / 80B07000 27.46.0 Complete
Humax Retail DTR-T1010 / 80B07000 27.46.0 Complete
Humax Retail DTR-T2000 / 80B07000 27.46.0 Complete
https://support.youview.com/youview-box/software-updates/latest-software-versions
The retail roll out was completed a short time ago. Give yours time.
Hi all,
I did as Barry suggested re set the box by holding the power button in for 7 seconds
as it re booted Humax version: A7.76 appeared on screen
a message appeared saying ‘use ECO Mode for faster start up’ (I think we were advised not to use that?)
In settings;
Manufactures software: 14.2.0
Component software: 1.7.4
Platform configuration: 492
It said it last checked for software update on 29-3-2017 (box is not connected to the internet as main TV is, will it auto update if I connect it to the internet?)
Mick.
Yikes Mick that is very old software circa Jul 2013!
Connect it to internet and see what version it downloads.
After connecting it to the internet it updated:
Component software: 3.1.148 (b4bd2e)
Manufactures Software: 27.46.0
Platform Configuration: 3258
Device info:
Humax DTRT1000
Variant: 80B07000
Serial No: 61600694700040
Identifier: DCD321-DTRT1000-070e9046
I of course expected to see a difference, but why named: BT?
It is performing better now though.
Thanks,
Mick.
That is the latest version…
As for BT branding, strange decision by YV to brand the UI for retail bought products with the users telcon provider….I’m with VM so do not have this fortunately.
All retail units connected to a BT line have always had a BT skin, and have done from day 1 of launch. Similarly with TalkTalk.
Thanks Barry.
All seems to be working, and that’s the main thing.
Mick.
Glad to here its now working….
A follow up to this….
I disconnected my 1010 from network as I did not want it downloading the new GUI** and it is now becoming slow to respond much as Mick’s was originally, not really a problem as I do not use YV in anger anyway.
**Don’t want the new software as once downloaded units have to be connected to network for set up (factory reset) to complete successfully ie you have to agree to T&C’s ❗
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