Humax Portal Error 503 Service Unavailable

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Viewing 15 posts - 1 through 15 (of 15 total)
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  • March 17, 2017 at 8:26 pm #18888
    Anonymous
    Inactive

    Humax 2000T. Tonight get Error Service Unavailable or continuous “Loading” andf spinning triangle. Checked internet access OK. Rebooted box twice. Is Humax Portal down?

    Ed

    March 17, 2017 at 9:06 pm #78144
    Barry
    Moderator

    Yep it would appear there is a problem with the portal server for HDR T2, 1800T, 2000T and Freesat products.

    March 18, 2017 at 10:00 am #78145
    Anonymous
    Inactive

    Thanks Barry. Sort of good to hear that I’m not an isolated victim. Await portal server reboot or whatever.

    Ed

    March 19, 2017 at 9:33 am #78146
    Anonymous
    Inactive

    Hello,

    We’ve been getting the same error on our HDR-2000T for the past few days.

    Any idea if Humax are on the case with this? Should I ring them up?

    Richard

    March 19, 2017 at 9:53 am #78147
    Barry
    Moderator

    Welcome to our Forum :-)

    I’ll advise Humax Towers first thing tomorrow.

    Edit:

    I’ve actually got the portal working on a 1800T by continually pressing the portal button, ignoring the 503 errors.

    March 19, 2017 at 5:11 pm #78148
    Anonymous
    Inactive

    Hi

    Same problem here with a 2000T. Tried continually pressing portal button to no avail … maybe not continually enough!

    Stuart

    March 19, 2017 at 5:48 pm #78149
    Anonymous
    Inactive

    OK I managed to get portal to load just once but repeated pressing the button as mentioned by Barry. But was just the once this afternnon, no despite many further attempts. Hope “Humax Towers” have had a nice weekend and get to fix portal server on Monday.

    Ed

    March 19, 2017 at 8:00 pm #78150
    Anonymous
    Inactive

    Not working on mine it has been down since 17/03/2017 I hope this is going to be rectified in the near future. HDR 2000t too.

    March 20, 2017 at 7:51 am #78151
    Barry
    Moderator

    Appears to be working again now, have checked HDR T2/1800/2000T and freesat.

    March 20, 2017 at 8:30 am #78152
    Anonymous
    Inactive

    Thanks Barry. I can confirm working here too (HDR 2000T) after several days of error 503.

    March 20, 2017 at 8:32 am #78153
    Barry
    Moderator

    Welcome to our Forum :-)

    Thank you for confirming it is working for you.

    March 20, 2017 at 8:33 am #78154
    Anonymous
    Inactive

    Yep, working here too on my 8000T. Thanks.

    March 20, 2017 at 9:03 am #78155
    Anonymous
    Inactive

    I had the same symptoms too. Now working here again too. (HDR Fox T2)

    However it has always been a bit flaky, and frequently it crashes the HDR Box causing a reboot as I start playing a selected program on iPlayer. My Samsung smart TV (in another room) is much more reliable and resilient in this respect. I suppose it (the T2) is a bit older, but it is very frustrating having to wait for a reboot and to start again from scratch in the program selection.

    March 20, 2017 at 9:24 am #78156
    grahamlthompson
    Participant

    rbn – 19 minutes ago  » 

    I had the same symptoms too. Now working here again too. (HDR Fox T2)

    However it has always been a bit flaky, and frequently it crashes the HDR Box causing a reboot as I start playing a selected program on iPlayer. My Samsung smart TV (in another room) is much more reliable and resilient in this respect. I suppose it (the T2) is a bit older, but it is very frustrating having to wait for a reboot and to start again from scratch in the program selection.

    I have found that the responce to keystrokes can be very slow. If you wait till the key is responded to before pressing another you don’t get the reboots.

    March 20, 2017 at 5:40 pm #78157
    Anonymous
    Inactive

    Yep. Back working on my 2000T.

    Ed

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