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In general I love this PVR. However one thing really frustrates me and it’s the remote control. It’s so sluggish. Sometimes it works no problem. Other times I have to hold the buttons down for a long time till it seems to register. The batteries are fine.
Does this happen with anyone else?
If it’s the remote with the Netflix button then they are fine for a couple of months then they stop responding when you press the buttons and it will get progressively worse. My 4000t came with the original remote that had no Netflix button and that remote is still working well, but I purchased one of the new ones from Humax when they released them and I am now on my 3rd even though they say they have not seen anyone else with problems. They all worked well when new, but then you notice that even with new battries the light does not illuminate every time you press the ok or navigation buttons (the ones used the most). I’m just about to contact them again as the latest one is not working and we find ourselves fighting for the original one as that still works fine. It’s about time they admit they have a problem or at least ask for the faulty ones back when they supply a new one so they can determine the root cause and fix it.
Thanks. Is this something that everyone experiences or do we think it’s just a percentage of them? Yes it is the Netflix model. Some days it works fine, others can be so frustrating.
The light on the power button of the remote seems to light up every time but the box just doesn’t always respond.
At a recent meeting I had at Humax Towers I raised and demonstrated the L08 remote problem….they are aware, have made changes, stock is due in UK shortly…..more when I have it.
Thanks Barry. I will keep my eyes peeled.
Barry – 14 hours ago »
At a recent meeting I had at Humax Towers I raised and demonstrated the L08 remote problem….they are aware, have made changes, stock is due in UK shortly…..more when I have it.
That’s great news that they recognise they have a problem, thanks for the info and your time educating them. Shame it’s taken 10 months for them to identify it’s an issue. I look forward to a meaningful conversation when I call them.
I have used the remote from a 2000T and it works so much better
Well Humax are going to send me a new remote. Hopefully they will test it before they send it out, as there seem to be a fair few remotes that aren’t very responsive.
But I will also try my 1800T remote to see if that works better. Thanks for the idea.
I’m using a Universal Remote and the box is no quicker to respond than it was with the original remote, which suggests to me that reason for the slow response lies within the 4000T itself.
The box itself is undeniably slow. But often when I press a button on the remote, the light on the power button doesn’t come on, showing that the button press hasn’t been recognised at all.
The box itself is undeniably slow. But often when I press a button on the remote, the light on the power button doesn’t come on, showing that the button press hasn’t been recognised at all.
Having seen Barry’s post re new stock of remotes due in UK it triggered me into taking my terrible unresponsive RM L08 remote into my dealer in Scarborough this morning. He said straight away that Humax had sent him a “box full” of new remotes and gave me one. It looks identical to my old one and still says RM L08 on it but so far if appears to be working perfectly. Hope it stays that way and thought people with similar problems would like to know. Many thanks to Barry for triggering me into action after 4 months of frustration.
My new remote has arrived and it works perfectly. Yes, the box itself is still a little slow but I’ve realised that most of my pain came from the dodgy remote. Hopefully the issue with the box itself can be fixed with a software update but I urge everyone to try and get a replacement remote from Humax.
yorkylad – 4 days ago » It looks identical to my old one and still says RM L08 on it but so far if appears to be working perfectly. Hope it stays that way and thought people with similar problems would like to know.
If you look in the new and old battery compartments with out the batteries installed are there any labels or markings, and if there are, are they different between the two remotes?
Luke – 22 minutes ago »
yorkylad – 4 days ago » It looks identical to my old one and still says RM L08 on it but so far if appears to be working perfectly. Hope it stays that way and thought people with similar problems would like to know.
If you look in the new and old battery compartments with out the batteries installed are there any labels or markings, and if there are, are they different between the two remotes?
Don’t think that is applicable for the FVP remote, at least the ones I have here.
New remotes are still to arrive, but in meantime Humax have filtered out the ones that are causing problems.
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