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  • #18827
    Anonymous
    Inactive

    Hi

    I have just purchased the 4000T and have a number of similar problems to others on this forum. The unit regularily locks up and sometimes does not record programmes even tho I have selected whole series. Eg estenders will record some but not all episodes

    is there a couple of simple steps that I need to follow to ensure the unit is setup correctly. I have checked the software update and have the most uptodate version but other than that I have not changed the default settings

    If not I am strongly considering returning the unit as it is too much hassle

    #77598
    Barry
    Moderator

    Welcome to our Forum :-)

    On my test unit I have EE set as a series timer (BBC1 HD) and it has never failed to record.

    Are you sure you are only tuned to one transmitter?

    #77599
    Anonymous
    Inactive

    Thanks Barry

    How would I. Check if I’m tuned to more than one transmitter

    #77600
    grahamlthompson
    Participant

    MLJ – 1 minute ago  » 

    Thanks Barry

    How would I. Check if I’m tuned to more than one transmitter

    What’s the highest channel number in your list of channels/epg ?

    #77601
    Barry
    Moderator

    Do you know which transmitter you receive signals from?

    #77602
    Anonymous
    Inactive

    The channels go up to 879 with the later channels being the Welsh he ones

    I believe the transmitter is wales as BBC wales has a strong signal

    However I’m closer to the mast near the m32 in Bristol

    #77603
    Barry
    Moderator

    Channels in the 800’s is an indication that you are tuned to more then one transmitter.

    You are maybe tuned to a mixture of Mendip and Wenvoe I suspect.

    Bit long winded this but stick with us and I am sure we can help…..

    Tune to each of the following channels in turn and when tuned in go to Home, Settings, Channel Setting, Signal test and post the CH number for each viewed channel:

    1

    3

    11

    16

    19

    71

    101

    111

    #77604
    Anonymous
    Inactive

    Thanks Barry will have a look at that and let you know

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