Sounds like your unit is in single feed mode. Does the channel up/down button offer a few channels?

The unit will choose the mode only at initial setup or reset to default.

If just a few channels are offered with channel up/down then perform a reset and watch carefully for an on screen message that two feeds have been detected. If only one then you have a cable fault, probably a simple short due to a badly fitted F connector.

A reset to default retains recordings but does loose your recording schedule and changed settings – so make a note first. A photo is a good and quick way of capturing your schedule.

Jim.h – 43 minutes ago  » 

Thanks for getting back to me. I have two feeds coming in as confirmed in Settings. This seems to be an intermittent issue as I am able to change channels during a recording at the moment but couldn’t yesterday

The 3rd channel choice depends on which two channels you are recording. There should always be some 3rd channels available (the prog up/down on the remote will cycle through the available channels.

Try this start a recording on BBC1 HD, start a second on BBC 2 HD. You should be able to watch any other channel (and live pause it).

If this doesn’t work then please post as there is something wrong (you may have a faulty tuner 2 connection that worked when you set up the box.

For more info see

https://myhumax.org/forum/topic/what-can-i-record-and-watch-using-1-or-2-cables