Front display only shows blue

Forum Forums Freesat HD FOXSAT HDR Front display only shows blue

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  • #18458
    Anonymous
    Inactive

    Recently, I’ve had problems getting the remote to work. Today, nothing comes up when I switch on – remote doesn’t work as it was or with new batteries. Switching off for 1 min at the mains gives a faint blue light in the front display and the Humax screen appears on the TV, followed by “this channel is off air” (as for BBC4 at this time of day). The hard drive seems to try to boot up, but nothing appears in the display and no controls work on either the remote or the machine. Is it for the tip?

    #74645
    grahamlthompson
    Participant

    Disconnect the HDD and see if it then boots up

    #74646
    Anonymous
    Inactive

    I only use the thing – I’ve no idea about disconnecting HDDs.

    If I did manage to disconnect it and it boots up, what then?

    #74647
    grahamlthompson
    Participant

    tombar – 9 minutes ago  » 

    I only use the thing – I’ve no idea about disconnecting HDDs.

    If I did manage to disconnect it and it boots up, what then?

    It most likely just needs a new hard disk. It’s the most likely component to fail.

    #74648
    Anonymous
    Inactive

    Thanks, GrahamL,

    I’ll see if I can sort it, though I know nothing about these recorders

    #74649
    Anonymous
    Inactive

    Got a link to how to disconnect the HDD? I put it into Search but nothing came up

    #74650
    grahamlthompson
    Participant

    tombar – 32 minutes ago  » 

    Got a link to how to disconnect the HDD? I put it into Search but nothing came up

    If you take off the lid (disconnect the power) the hard disk is in a caddy, it has two connectors one for power and one for data.

    Struggling to find a photograph but the hard drive is very obvious.

    #74651
    Anonymous
    Inactive

    Thanks GrahamL,

    Are these just standard computer HDs?

    #74652
    grahamlthompson
    Participant

    tombar – 5 minutes ago  » 

    Thanks GrahamL,

    Are these just standard computer HDs?

    No – you need a AV specced drive for reliable long term use and max 1TB if you want the box to set it up automatically.

    eg

    You will need a small jumper to reduce the speed for the above drive.

    Pins 5&6

    http://support.wdc.com/knowledgebase/answer.aspx?ID=981

    First need to check the box works without the hard disk as a settop non recording box.

    #74653
    Anonymous
    Inactive

    [/quote]You will need a small jumper to reduce the speed for the above drive.

    Pins 5&6

    http://support.wdc.com/knowledgebase/answer.aspx?ID=981

    Quote:

    I looked at this link, Graham, but couldn’t tell which part applied for this jumper. However, I take you word that it’s 5 and 6! What sort of place do you get jumpers? – none come with the drive?

    #74654
    Anonymous
    Inactive

    You’re a star, GrahamL!! Disconnecting the HD has it working. I know nothing about these AV drives – do you recommend eh one in your link on Amazon?

    I used to have jumpers saved somewhere off old computers, but not sure what I did with them. If I don’t, where is the easiest place to get one? – a computer repair shop?

    #74655
    Anonymous
    Inactive

    I see the details for the jumper setting now – it’s a SATA drive (sorry, I hadn’t read that part!)

    #74656
    grahamlthompson
    Participant

    tombar – 11 minutes ago  » 

    I see the details for the jumper setting now – it’s a SATA drive (sorry, I hadn’t read that part!)

    A computer repair shop would have some drive jumpers. Probably find some on a gash computer or check the old drive, I can’t remember if there were any on the old drive.

    The problem is the drives now are faster than the original sata drives and the Foxsat needs the data speed reducing for compatibility.

    If you connect your old drive in a sata USB cradle and connect it to one of the Foxsat USB ports you may be able to recover your old recordings. The video folder is in the 3rd partition (SDA3).

    AV drives are low speed (5200 rpm) and low power devices designed for video recording. They don’t have the data checking used on PC drives that can interrupt the data stream. The odd wrong bit is trivial in this application. They are also designed to run 24/7 for years. My original first generation Foxsat has a WD 1TB drive and is still going strong and is used every day.

    #74657
    Anonymous
    Inactive

    Thanks, Graham – you’re actually ahead in the replies, as I was going to ask if I could recover any saved films!.

    #74658
    Anonymous
    Inactive

    The dead one is a Seagate Pipeline HD 2 500 Gb. Doesn’t seem to have anywhere to put jumpers

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