I now never turn it off, or even put it on stand-by. If I do, it resets everything – including the screen ratio and loses my favourites list and recording schedule.

Unfortunately, it periodically decides to reboot itself – powers down briefly (all by itself) and reloads the software – with the same result.

I am now quite adept at sorting my favourite channels every couple of weeks, but this is incredibly irritating – so I wonder if anyone else has experienced this – and perhaps found a solution.

I have seen numerous posts which speak of restoring the machine to factory settings – but I can’t find this option in the menu – only the ‘reformat HD’ option – which isn’t what I want to do, as I have about 250gb of programs saved.

It seems to me, though, that it is restoring itself to the default settings every time it powers down – so I don’t think this is going to be a solution anyway.

Apologies if this has been discussed before – I did search the forum, but I’m new here, so perhaps don’t know what I’m looking for.