Missed recordings

Forum Forums Freeview HD FVP 4000T, 5000T Missed recordings

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  • #18266
    Anonymous
    Inactive

    Do people get many missed recordings?

    I have a couple of things on series record and went away for 16 days. When I came back, only the first week had recorded.

    Also I had a recording which failed to occur last night, with no notification that anything had failed.

    #73053
    Anonymous
    Inactive

    I have to add – I have not had many missed recordings up until the past couple of weeks.

    #73054
    grahamlthompson
    Participant

    Was your recording schedule still intact after returning from holiday ? If not it could be down to a auto retune event.

    Do you have padding enabled on recordings or set to auto ? This is another possible reason that would require some testing to see if this is the issue. On other Humax boxes there was an issue with using padding for longer than a week. When using padding the box wakes up at the set time and shuts down at the set time. Unlike using auto which wakes up 15 mins before a programme is due to record and during this time the epg is refreshed. With padding a effected box never gets to update the epg so the epg shrinks by one day every 24 hrs. After 7 days no epg is left so recording stops until the box is manually booted. The solution is simple set a daily power on and power off timer for 15 mins to enable the epg to update.

    #73055
    Anonymous
    Inactive

    Yes the recording schedule was still intact.

    I think the padding is set to auto but will check.

    Thanks

    #73056
    grahamlthompson
    Participant

    mhargreaves – 56 minutes ago  » 

    Yes the recording schedule was still intact.

    I think the padding is set to auto but will check.

    Thanks

    The other thing to check is that you haven’t got programmes in the epg with channel numbers over 800. If so you are tuning into more than 1 transmitter. This does produce failed recordings. If you have, manual tuning the box is required.

    #73057
    Anonymous
    Inactive

    I had another missed recording this morning. It was recording when we went to bed last night (was showing in the recordings screen with a red circle) but had disappeared when we switched on this morning.

    #73058
    Anonymous
    Inactive

    A bit of detail could help to stat identify what the issue is.

    Which channel were you last watching last night?

    Which channel were you attempting to record?

    Why do you think it was actually recording?

    Did you switch it to stand-by when you left it last night?

    #73059
    Anonymous
    Inactive

    I was recording the proms last night (BBC 2 HD I think).

    I was watching on demand netflix.

    I think it was actually recording because there was a ‘thumbnail’ in the recorded programmes list which had a red circle in the corner.

    Yes I switched to standby when I left it last night.

    #73060
    Anonymous
    Inactive

    Over the weekend, I had a thought about this last missed recording. I think it was actually on BBC Four so I may have selected to record the HD version. I just noticed that BBC Four HD has no programme information with it (I retuned before the Olympics but haven’t retuned again after them!). This is probably the reason for the missed recording – it was recording nothing!

    #73061
    Anonymous
    Inactive

    I have had 2 failed recordings in the last couple of weeks both , “recording failed due to power fail”. My box is connected to a UPS so definitely no power fail. Both times same program different days. Robot Wars 04:00 – 05:00, but only got 04:00 – 04:05 recorded.

    #73062
    Anonymous
    Inactive

    I had the same thing last night with 3 programmes that I recorded. All said they had failed due to power fail and we had no power cut at home.

    #73063
    Anonymous
    Inactive

    @spitty – do you have Remote Recording enabled? I just ask because I had it enabled when my recordings failed a few weeks ago. Haven’t had a failed recording since then, but turned it back on the other day and have had 3 failed recordings since.

    #73064
    Anonymous
    Inactive

    @mhargreaves I’m going to bet that you also using the wireless adapter to connect to your network.

    I found out the other week, after leaving the unit on (no standby) for a week, that the wireless adapter had completely disconnected from the network – and couldn’t even find any networks when scanning (until the unit was put into standby for a few minutes).

    I’ve also noticed that failed recordings / reboots tend to occur on the hour or half hour – and I have remote recording set to update every half hour.

    Conclusion – if the unit is in standby, with remote recording enabled, a wireless network connection, and a recording is scheduled to start at around the same time a remote recording update is due, it will almost certainly fail. And it looks like the flaky wireless is the culprit.

    I’ve switched to using a wired connection, and so far, haven’t had any problems.

    If you can, use a wired network connection. If you have to use wireless, I recommend disabling remote recording.

    #73065
    Anonymous
    Inactive

    I’m using a wired connection and have still had the problem so I don’t think it’s the wireless that is the culprit. Will do some experiments.

    #73066
    Anonymous
    Inactive

    All I can say is that my FVP has been stable since I switched to a wired connection.

    There are a couple of additional possibilities here:

    1) If the reboot is triggered by the response to internet access, rather than the adapter / driver, then a slow / unreliable internet connection might trigger it even with a wired connection.

    2) The latest update (couple of days ago) addresses an issue with the the HDD not being recognised on wake. If you have a failure in standby, it might be related to this. In the previous firmware, I often got an unrecognised HDD if it was due to start a recording from standby, at the same time as the remote recording update – which suggests that there may be issues if the box is trying to do too much at once.

    Nut I would say that using a wireless connection causes more problems, at least with the first remote recording firmware.

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