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Hi all
I bought a Humax 4000T a couple of months ago and I have had nothing but trouble – so I just wondered if you had any advice/ help before I either boot it out the window or try and take it back to the shop.
I have had nothing but problems from day one, after about a week it started corrupting every recording.
It has now decided it won’t connect to the internet either by ethernet cable or wirelessly.
It crashed the other day and I couldn’t get it to respond without turning all the power off etc.
Yesterday it deleted all my scheduled recordings and now seems to have lost half of the EPG, it has no information listed for a lot of channels/days
I just don’t know what to do anymore or why I am having so many problems.
I have seen people having one of the above problems but I seem to be having all of them so any advice or help would be greatly appreciated but please bear in mind, I am not overly technical so please can you keep it as simple as possible?
Thank you again
Sounds like ytou need to reutrn it for a replacement unit ?
Thanks. Think I just needed someone to confirm I hadn’t missed something really obvious somewhere. Looks like returning it, it is!
L78. New FVP4000T Freeview last week. Had a few of your problems.
My dealer has agreed to replace my 4000T later this week.
HUMAX After over 10 years experience producing TV Recorders, It’s as if they are new to the game.Just don’t understand just how bad this produce is.
graham uk
This is my first one so I have nothing else to judge them but but so far, it’s not good.
Funnily enough I’ve come home tonight and the Internet and EPG is back.
Maybe it knew it was under threat of eviction and decided to behave!
graham uk – 26 minutes ago » …HUMAX After over 10 years experience producing TV Recorders…
The fundamental problem is that Humax are no longer producing TV recorders in the full sense of that function. Both the Freesat-Freetime and Freeview-Play boxes are a joint operation between Humax and their partners. Humax build the h/w to a spec set out by either of the Freesat partnership or the Freeview DTV Services partnership. These partners develop the s/w and provide it to Humax. Although I’m thinking that with all the problems on both products Humax must be getting sucked in deeper into bug fixing, and no doubt regretting they ever went down that route. I’ve worked on both the h/w and s/w side of the high volume electronics business and I can vouch that the model Humax have adopted is a recipe for big problems. Neither side fully understands the end product and inevitably blames the other for problems. The end result is exactly as you see it now.
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