Forum › Forums › Freeview HD › FVP 4000T, 5000T › 2 annoying problems
Tagged: No sound and no picture ...HELP
- This topic has 74 replies, 10 voices, and was last updated 9 years, 7 months ago by
Anonymous.
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April 23, 2016 at 9:56 pm #17920
Anonymous
InactiveHi there
1st post so forgive me if these things have been discussed , hopefully resolved , before
I have a FVP-4000T box and every two days or so when I turn the box on I get a picture but no sound , the only way to correct this is to turn the mains off , wait a few seconds and put the power on again
The other problem I have is the machine turns on , blue light comes on , but there is no picture or sound , again I have to turn the mains on and off to reset things
I have phoned up the help desk only to be told there is nothing they know to fix this !!!
April 24, 2016 at 7:26 am #70484Barry
ModeratorWelcome to our Forum

If unit is connected via HDMI then….
Sounds very much like HDMI CEC handshake issues.
Try turning off HDMI CEC option on your tv if possible, see if that helps.
April 24, 2016 at 7:03 pm #70485Anonymous
InactiveHad a look and my TV does not have this option
April 24, 2016 at 9:27 pm #70487Barry
ModeratorWhat brand is the TV?
April 25, 2016 at 3:24 am #70488Anonymous
InactiveI own a Samsung TV,and have the problem of no sound and vision on a regular basis after switching the box on. I resolve it by putting the box in standby, and switching on again,but can take up to three attempts.
April 25, 2016 at 9:24 pm #70489Anonymous
Inactivebampsam – 17 hours ago »
I own a Samsung TV,and have the problem of no sound and vision on a regular basis after switching the box on. I resolve it by putting the box in standby, and switching on again,but can take up to three attempts.
You don’t say which model of Samsung you have which is what people need to know if they are to help you. Another trick is to make sure your TV is switched on before you switch on the Humax.
April 26, 2016 at 3:38 am #70490Anonymous
InactiveIt’s the Samsung UE46D7000.
April 26, 2016 at 5:51 am #70491Anonymous
InactiveTry turning off HDMI-CEC on the TV (Anynet+ in Samsung speak)
April 26, 2016 at 7:44 am #70492Anonymous
InactiveOn Samsung CEC is called AnyNet and other than the smaller models (19/21″) all Samsung models have had that for at least 7 or 8 years past.
April 26, 2016 at 8:21 am #70493Anonymous
InactiveDo you switch off the internet router? I’ve noticed that the Humax does not respond if the internet has been disconnected. If you leave it on all the time it seems to start OK.
Not very good for energy saving, I like to turn off everything I can overnight.
Jeremy
April 26, 2016 at 12:47 pm #70494Anonymous
InactiveBrowse the forum for many posts about this. Search on HDMI or CEC.
There seems to be two scenarios.
The most common seems to be caused by holding down the POWER ON/OFF button on the remote control too long. The remote control sends repeated ON/OFF/ON/OFF commands which confuses the HDMI link – on my Panasonic it is called Viera Link. For example, see Unable to turn FVP 4000T on – intermittently! and other “black screen” posts.
The second scenario is to do with the box just having started to do a recording. Alex4000 did some excellent analysis at Failure to turn on when timer recording
Humax technical gurus are apparently aware of both issues and I would expect both to be resolved soon with a software update.
April 26, 2016 at 3:54 pm #70495Anonymous
InactiveJPLS – 7 hours ago »
Do you switch off the internet router? I’ve noticed that the Humax does not respond if the internet has been disconnected. If you leave it on all the time it seems to start OK.
Not very good for energy saving, I like to turn off everything I can overnight.
Jeremy
Only in the same way you turn off your fridge every night??????? 😯
Just about the worst thing you can do if you wish to maintain a healthy reliable network.
April 26, 2016 at 4:09 pm #70496Anonymous
InactiveAlso, every time you disconnect your broadband line, the exchange thinks the line has failed. The exchange therefore reduces the maximum speed at which the line works (the IP Profile value). The allowable maximum is then slowly increased over the next day or two as the exchange monitors the line’s health.
April 26, 2016 at 4:09 pm #70497Anonymous
InactiveOf course I leave the fridge on, but I live in a wooden house, everything left on is a potential fire hazard, and a waste of energy.
Also some people buy digital recorders and never connect them to the internet!
Apart from the Humax’s tendency to lock up, I have no problem on my network with things being switched off. My Sony TV and Oppo blu ray player connect using wifi OK, and my wired computers work. So why shouldn’t I switch off at night?
Jeremy
April 26, 2016 at 4:25 pm #70498Anonymous
InactiveI think we are going off topic a bit here. I was just pointing out that the Humax doesn’t like being disconnected from the internet, and if you have a problem turning on then that could be the cause.
I happen to think that it should be able to cope with it.
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