Lincolnshireman – 16 minutes ago  » 

Have had a humax freesat box for several years, last upgraded last year and all fine but recently upgraded the tv to a samsung smart tv and now get sound problems when changing from live tv to recorded and even from a standard channel to a hd channel the volume goes from silent to bladting or vise versa, i have tried balancing it out between the box and tv volume but its not possible, have changed the hdmi cable with no joy, any ideas please

With most HD broadcasts the sound is decoded by the TV, or amp, and not the Humax. You can change this in the HB-1000S’s audio settings. Change the output from Multichannel to Stereo.

You should then be able to balance the sound possibly by setting the HB-1000S sound to max.

I have replaced a Sky+ BOX With HDR 1000S and recently have noticed random increases to the volume. It increases by about 20% then seems to slowly revert back to normal before increasing again. No on screen sign that volume is changing. Strangely it seems to occur when the program sound alters significantly. A good example was while watching Mastermind- every time the beeps went at the end of a round the volume went up. Any ideas? I think the sound setting is multichannel. I chose tnis option as the sound comes through a Samsung Blu-ray player with surround sound. Any advice gratefully received!!

Thanks, I’ll have a look but still a bit confused why it didn’t happen when we had the Sky box. I have already made some changes which are to swap the Humax output from Multichannel to stereo, up the humax volume to 50 and only use the blu-Ray/sound system remote for volume changes. It’s early days yet but I haven’t noticed the problem yet. I’ll be back in touch if it doesn’t work!