empty epg / app displaying wrong info

Forum Forums Freesat HD HDR 1000, 1010, 1100S empty epg / app displaying wrong info

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    Anonymous
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    Have 1100S 1TB. I’ve had a few instances of turning the box on and the EPG being empty. A reset usually clears this. Signal is very good for all channels (in central Scotland).

    However, if the box isn’t reset (so I have to be vigilant) recorded programmes won’t record. ARGH

    Also the app has either displayed out of date information on planned recordings or recorded items. Also in the app, when scrolling the app, EPG programme information can be wrong and display a different programme. When you click to record this, the wrong programme (which is displayed under the title) is recorded!

    Edit: I’ve tried unlinking the box to freesat id. Both issues still happen so I think can’t be related?

    Anyone had these issues?

    Could they be related? work around?

    I know there is another update (fingers crossed humax get it out soon!), so will hold off on John Lewis returns just yet.

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