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I’ve had a new FVP-4000T for 10 days or so after many years with a 9200T. We are having the following problem which is repeatable (at least on our FVP):
[1] Set a program to record that is due to start at least 45 mins later.
[2] Put FVP into standby (standby button on remote)- led goes from blue to faint red (ie shows going from on to standby).
[3] Let program start recording – led goes from faint red to bright red (ie shows FVP is recording).
[4] During the course of the recording, with the TV input already set to the correct HDMI input, try to turn the FVP on for live viewing (standby button on remote). The bright red led blinks off once as the button is pressed and then stays bright red. However, no sound or picture is sent to TV. No other buttons on the remote or FVP itself rectify the issue.
I have tried with and without HMDI CEC active on the TV. This makes no difference to the problem. I have spoken to Humax support who suggested that it might be the 0.5W Power Management option (on by default and apparently a problem on some other Humax models). I have tried turning this option off but again this makes no difference.
What does however seem to be important is the time the FVP is in standby before the program is starts recording. If the 4 steps above are repeated but with a program starting say 5 mins later (rather than the 45 mins referred to above), there is no problem and the FVP can be turned on for live viewing while the recording is in progress. So it appears to be some full standby mode that comes into effect sometime between 5 and 45 mins that is causing the problem. The 45 mins is not crucial and is just the time I have tried when talking to Humax – so the mode must kick in sometime between 5 and 45 mins. (The initially problem became apparent to us with programs set to record a day or so before.)
I have also check that all three tuners work on our FVP by setting 3 simultaneous recordings on 3 different Muxes – and they do!
The problem in the steps 1 to 4 above is repeatable on our FVP with one recording or more than one simultaneous recording.
Humax support have logged the issue but have no current solution. They have also confirmed there is no software update currently near release.
As matters stand, our FVP is not acceptable (eg if say a film has been set to record early evening, the FVP can’t be used for live viewing or for viewing a previously recorded program until the film finishes). With no software update to remedy the problem on the horizon, I need to reject the FVP and send it back to supplier. However, it does occur to me that we may just have a hardware fault on our FVP (though this was not suggested by Humax support), where a exchange for another new one would deal with it.
Is anyone else having this issue?
Are you sure the box is not booting, but rather failing to make the HDCP handshake with the connected TV ? Can you connect using the analogue outputs to a scart on the TV, and check you do not have video and audio by that route ?
If that is the case it’s a known issue with other boxes but only with some TV’s.
Welcome to our Forum
Graham beat me to it with details of handshake issue which is what this appears to be….
However make/mode of TV?
Have you tried another HDMI port on the TV?
and to explain your 5/45 minute scenarios:
With only 5 minutes to timer the FVP will not shut down to full standby, it will sit in an active state ready for recording.
With 45 minutes to timer, the unit will shut down to a full stsndby state and boot into active at approx t-15 minutess.
Will try that. Will need 45 mins or so for a later recording.
Alex4000 – 3 minutes ago »
Will try that. Will need 45 mins or so for a later recording.
In the absence of a front display it’s hard to know if the box has actually booted. On a box with a display the current channel shows on the front when booted.
Barry,
TV is a Sony KDL 32EX503. The TV itself has no problem with a Chromecast stick or NowTV box in other HDMI ports. Will try the FVP on another HDMI port on the TV albeit the problem does not arise is the FVP has only been in standby a short while. Will also try on other TV – but need at least 45 mins each time I test to get repeatable problem. Currently looking for my scart/AV plugs (in a box somewhere!) to try Graham’s suggestion.
That is strange I as currently have a unit connected to a Sony KDL 32W705 and have not witnessed issues with boot – to date, connected to HDMI 1.
I keep HDMI 1 for the sony DVD/sound system as it has audio return on it.
I am having exactly the same issues.
I am currently on my third 1TB recorder. Humax said the second one was faulty, so replaced again. The problem is still the same, all 3 recorders would not come out of standby whilst recording. On Monday emailed Humax support for their comments. No reply so far!
protos55 – 12 minutes ago »
I am having exactly the same issues.
I am currently on my third 1TB recorder. Humax said the second one was faulty, so replaced again. The problem is still the same, all 3 recorders would not come out of standby whilst recording. On Monday emailed Humax support for their comments. No reply so far!
Same question, in the absence of a front panel display and the hard to tell red ring, that the box has not actually booted, and that you simply cannot see it’s output ?
Not saying there isn’t an issue, but the difference is significant in finding a solution.
One would be a compatibility issue (which seems likely as the box works for others), or a more fundamental issue.
My TV is a Panasonic 42AS650, viera link is off. No matter which Hdmi input is used there is no picture from the recorder when it is switched from standby whilst recording. Each of 3 FVP 4000t 1tb recorders has behaved the same. I exchanged the first recorder thinking it was faulty, Humax said the second one was faulty. The third recorder is exactly the same as the previous 2. All the recorders operated correctly other than coming out so Standby while recording. Humax have not acknowledged my email, may be I will call them. Richer sounds have been brilliant in exchanging and offering alternatives. As Alex4000 stated, Humax do not have a solution!
protos55 – 42 minutes ago »
My TV is a Panasonic 42AS650, viera link is off. No matter which Hdmi input is used there is no picture from the recorder when it is switched from standby whilst recording. Each of 3 FVP 4000t 1tb recorders has behaved the same. I exchanged the first recorder thinking it was faulty, Humax said the second one was faulty. The third recorder is exactly the same as the previous 2. All the recorders operated correctly other than coming out so Standby while recording. Humax have not acknowledged my email, may be I will call them. Richer sounds have been brilliant in exchanging and offering alternatives. As Alex4000 stated, Humax do not have a solution!
So far we do not know if the box is actually remaining in sby, or actually booting and failing to provide a picture. If the former there is no way of fixing it, and it must be a faulty box. If the latter then there is a number of ways that it might be persuaded to re-negotiate hdcp handshake. Until some one checks and posts if the analogue outputs are live then there is not a lot we can say.
grahamlthompson – 12 minutes ago »
protos55 – 42 minutes ago »
My TV is a Panasonic 42AS650, viera link is off. No matter which Hdmi input is used there is no picture from the recorder when it is switched from standby whilst recording. Each of 3 FVP 4000t 1tb recorders has behaved the same. I exchanged the first recorder thinking it was faulty, Humax said the second one was faulty. The third recorder is exactly the same as the previous 2. All the recorders operated correctly other than coming out so Standby while recording. Humax have not acknowledged my email, may be I will call them. Richer sounds have been brilliant in exchanging and offering alternatives. As Alex4000 stated, Humax do not have a solution!
So far we do not know if the box is actually remaining in sby, or actually booting and failing to provide a picture. If the former there is no way of fixing it, and it must be a faulty box. If the latter then there is a number of ways that it might be persuaded to re-negotiate hdcp handshake. Until some one checks and posts if the analogue outputs are live then there is not a lot we can say.
What do you mean by analogue outputs?
protos55 – 6 minutes ago »
grahamlthompson – 12 minutes ago »
protos55 – 42 minutes ago »
My TV is a Panasonic 42AS650, viera link is off. No matter which Hdmi input is used there is no picture from the recorder when it is switched from standby whilst recording. Each of 3 FVP 4000t 1tb recorders has behaved the same. I exchanged the first recorder thinking it was faulty, Humax said the second one was faulty. The third recorder is exactly the same as the previous 2. All the recorders operated correctly other than coming out so Standby while recording. Humax have not acknowledged my email, may be I will call them. Richer sounds have been brilliant in exchanging and offering alternatives. As Alex4000 stated, Humax do not have a solution!
So far we do not know if the box is actually remaining in sby, or actually booting and failing to provide a picture. If the former there is no way of fixing it, and it must be a faulty box. If the latter then there is a number of ways that it might be persuaded to re-negotiate hdcp handshake. Until some one checks and posts if the analogue outputs are live then there is not a lot we can say.
What do you mean by analogue outputs?
RCA phono sockets, Yellow – Composite (CVBS) video, Red/White Stereo analogue audio. Connects to a TV scart socket using a simple adaptor.
Can also be used to connect to a RF modulator to send the pictures to a remote TV using a coax cable, provided it has a PAL analogue tuner (In the same way you can do so with a Sky box).
Just connected phono to scart lead to AV1 of TV. All works as it should – no hd, until as above whilst recording no picture present when switching out of standby.
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