Youview Remote buttons sporadically unresponsive

Forum Forums Freeview HD YouView DTR-T Youview Remote buttons sporadically unresponsive

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  • #17154
    Anonymous
    Inactive

    The buttons on my remote cause the PWR button to light up(everytime), but only work approx 1 in 5 presses. Pressing hard doesn’t seem to make a difference.

    I have tried:

    changing batteries

    opening up the remote and cleaning contacts

    resetting the remote

    powering down the box

    checked the infrared is working by looking at it through a camera

    My first thought was to buy a new remote, but i am not convinced this will work as my remote is clearly transmitting with every button press.

    any ideas?

    box is 2 years old.

    cheers

    #64253
    Anonymous
    Inactive

    Just to confirm i have checked the infrared transmitter on the remote is working by looking at it through the lens of a camera. It consistently transmits…. just doesn’t often change the channel, affect the volume etc. Can take 10 to 20 keypresses now to affect a change.

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