- This topic has 14 replies, 2 voices, and was last updated 10 years, 4 months ago by
.
-
Posts
-
Hello all,
I know it’s a bit of an old box, but has served me well over many years.
Unfortunately it has started to lockup when setting recordings in ‘guide’. When it occurs no functions can be changed either with the remote control or on the front panel, the only fix is to remove power at mains leave a few seconds then repower.
I would be most grateful to hear if anyone else has seen this problem.
General advice is to remove power for a lot longer as capacitors take time to discharge. A few minutes at least after the green light on the power supply goes out.
This will clear some normally saved settings.
If the unit continues to present such problems then it is a reset to default that is suggested – recordings will be fine but you should take a photo(s) of your schedule as this will be lost.
Welcome to the forum.
Thank you for your fast reply.
I have left it for sometime before repowering, also have formated the drive, plus a factory reset.
I did wonder whether some of the PSU capacitors are showing their age.
fedman1 – 4 minutes ago »
Thank you for your fast reply.
I have left it for sometime before repowering, also have formated the drive, plus a factory reset.
I did wonder whether some of the PSU capacitors are showing their age.
Not a known problem on this unit – but I guess these are bought-in power supplies.
Did you register for the two year warranty?
REPASSAC – 15 hours ago »
fedman1 – 4 minutes ago »
Thank you for your fast reply.
I have left it for sometime before repowering, also have formated the drive, plus a factory reset.
I did wonder whether some of the PSU capacitors are showing their age.
Not a known problem on this unit – but I guess these are bought-in power supplies.
Did you register for the two year warranty?
Thank you for your reply.
Yes I did register for 2 year warranty, but since the unit is at least 5 years old I think it is well out of any claim.
Further checking shows that when ‘boot’ has finished, and guide is selected, sometimes the ‘recieving channel info’ goes, and background audio appears this after some 30 – 40 seconds. If this happens all works OK, however most times the message stays and no background audio. That’s when lockup occurs.
Regards
In a previous reply I confused your problem with another thread (a HDR-1000S thread). Forget my comment re bought in power supplies – it is a Humax board. Take a look at the PSU (Left hand board).
What signal quality level do you have on channel 999?
This should have improved in the last few days if you are in the U.K. When you select guide the foxsat tries to reload it’s EPG, when it finishes it releases a tuner and you get the sound.
REPASSAC – 1 hour ago »
In a previous reply I confused your problem with another thread (a HDR-1000S thread). Forget my comment re bought in power supplies – it is a Humax board. Take a look at the PSU (Left hand board).
What signal quality level do you have on channel 999?
This should have improved in the last few days if you are in the U.K. When you select guide the foxsat tries to reload it’s EPG, when it finishes it releases a tuner and you get the sound.
Hello,
Thank you again for your reply.
I am in the UK, and get a signal / quality of 90-100% on ch 999, both tuners.
Before diving into the PSU I checked another forum site, and found quite a few threads from years back with similar problems to mine. A workaround suggested by ‘Graham’ was instead of going directly to ‘guide’, use Schedule / red. I have tried this and so far no lockup, fingers crossed.
What puzzles me is why this problem has only just surfaced?
As the freesat transponder is now UK focused it is possible that for the last two days it may have improved things for you.
It does seem your problem arises with the EPG update. You do leave your unit in standby overnight (so it can do it’s 3:00 am housekeeping)?
How many lockups since your post #3 yesterday.
REPASSAC – 2 minutes ago »
As the freesat transponder is now UK focused it is possible that for the last two days it may have improved things for you.
It does seem your problem arises with the EPG update. You do leave your unit in standby overnight (so it can do it’s 3:00 am housekeeping)?
How many lockups since your post #3 yesterday.
I permanently leave the box in standby to allow overnight housekeeping.
I have checked ch 999 in the past and certainly both signal and quality have improved, previously I obtained 70- 80%.
Since yesterday I’ve had 3 lockups out of 5 tries to input programmes. Today I have tried using schedule / red, and so far 4 sucessful inputs without lockup.
Periodically post progress with schedule+red, also if EPG is always up to date.
At a guess I would say it is probably a hard disk surface problem. The EPG, from memory, is on a separate partition and consequently it would update the same disk area (at least every other update).
The EPG should also tickle update with using schedule+red but I would imagine that this file is only written to disk when entering standby.
REPASSAC – 9 minutes ago »
Periodically post progress with schedule+red, also if EPG is always up to date.
At a guess I would say it is probably a hard disk surface problem. The EPG, from memory, is on a separate partition and consequently it would update the same disk area (at least every other update).
The EPG should also tickle update with using schedule+red but I would imagine that this file is only written to disk when entering standby.
Thanks again for all your help, I’ll try it over the next few days and post any new information.
Best regards
Well it has been close to a week now, and using the ‘schedule’ red route I have had no lockups. Thank you ‘repassac’ for your assistance, I still find it strange that this problem has only just occured on my Foxsat HDR, after years of selecting ‘guide’ directly.
Graham if you see this posting, may I ask if you are aware of the reason for the problem. I noted that at the time it was you who came up with the ‘schedule’ red idea.
Will leave Graham to your to your direct question but the number of times you can be in the guide and leave before the sound returns and the file written to disk, is a lot. Each write also increases wear I guess.
If you are recording the guide functions in the same way as Schedule + Red as a spare tuner is not available.
I take your point regarding wear on the hard disk when selecting ‘guide’ directly, that does sound a reasonable possibility.
Although when it was originally noted as a problem, the Foxsats were only a couple of years old.
Thanks again.
It is still well below Segate’s Mean Time Between Failures.
- You must be logged in to reply to this topic.