Random shutting down / Part records / Remote

Forum Forums Freesat HD HDR 1000, 1010, 1100S Random shutting down / Part records / Remote

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  • #16912
    Anonymous
    Inactive

    Hi,

    Had my box three months, I am using twin inputs from LMB, have the following problems;

    1) Box reboots in the middle of a program for no apparent reason.

    2) Some programs only part record.

    3) Remote often will not speak to box.

    My son has the same box as does a friend and sorry to say all three of us have the same problems.

    It appears that the re-booting problem generally occurs when using HD channels, the same could be said for failed recordings, generally the channels being recorded in HD generally fail more times than standard view.

    The only way I can get the remote to work is to power off the box and then re-boot.

    I Have done two factory re-sets, two disc formats and am currently using 2.02.07 software. I just hope that you resolve this problem soon as I like the box, with the easy to understand format. If not resolved I will be looking for a re-fund before the warranty runs out.

    #62690
    Anonymous
    Inactive

    If the problems appeared quite recently the problem could be attributed to the latest software which some users have been having problems with. Have a look at:

    http://www.freesat.co.uk/help/freetime/boxes/software-update-16-jun

    If it’s been an ongoing problem you may need to get in touch with Humax for support

    Good luck

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