Volume suddenly decreased

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  • June 11, 2015 at 6:10 pm #16875
    Anonymous
    Inactive

    I have a new 1800T which was working fine but today I find the volume is greatly decreased.

    I have to turn the number up to 100 to hear it at all and normally I listen at around 30 on my remote.

    When I switch to internet or just the TV there is no problem.

    As I have only just bought this Humax I really don’t want to have to go to the trouble of returning it so soon.

    Any ideas please?

    Many thanks

    June 11, 2015 at 6:42 pm #62053
    grahamlthompson
    Participant

    Humax boxes analogue audio (and digital pcm ) are volume controlled by the box remote control. Normally you would turn up the volume to near max and use the TV volume control. If you are using a TV for the audio turn off the surround (multi-channel) in the box TV and Audio setup menu. That way HD and SD channels will have the same levels.

    June 11, 2015 at 9:14 pm #62054
    Anonymous
    Inactive

    Thanks – your post gave me an idea…

    I had inadvertently pressed the down button on the volume control on the Humax remote control. I never normally touch this – it must have happened by accident.

    That was the cause – relief

    Thanks for your help Graham.

    This is a great site for instant help.

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