Lost Internet Connection

Forum Forums Freeview HD FVP 4000T, 5000T Lost Internet Connection

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  • #16763
    Anonymous
    Inactive

    Hi Guys,

    Since we had a power shortage the other night, I can’t latch on to the internet.

    When I look at settings> LAN etc, it states ‘Connected’.

    I have re inserted password and other Admin stuff, but to Noah Vale.

    I realise it must be a simple thing, but it’s been so long since I delved, that I can’t remember what it is or how to sort it.

    Any ideas please ?

    Hope everyone is keeping ok.

    Baz

    #61377
    grahamlthompson
    Participant

    how is it connected to your router (WiFi or network cable). Have you tried re-booting your router ?.

    what settings have you got. IP address. DNS settings etc.

    #61378
    Anonymous
    Inactive

    Hi Graham,

    It’s WiFi.

    It’s my bedroom kit.

    I’m now a disabled pensioner and end up watching far more TV than I ever thought I would.

    My main TV went down a fortnight ago, so I’m having to watch things on my bedroom kit.

    I have a 4000T on both TV’s.

    When I click the Freeview button, it usually takes me to the selections page, but at the moment, it just says Check your connection, which I have done about 10 times now and it always says Connected.

    I’ll check the IP, DNS settings and get back to you.

    cheers

    #61379
    Anonymous
    Inactive

    Yep – re booted router and pressed wifi button a few times.

    WLAN: Connected

    Internet: Connected

    IP: 100.113.199.49

    Primary DNS: 192.168.22.22

    Secondary DNS: 192.168.22.23

    any use ?

    #61380
    grahamlthompson
    Participant

    furkin – 1 hour ago  » 

    Yep – re booted router and pressed wifi button a few times.

    WLAN: Connected

    Internet: Connected

    IP: 100.113.199.49

    Primary DNS: 192.168.22.22

    Secondary DNS: 192.168.22.23

    any use ?

    Who is your isp supplier ?

    #61381
    Anonymous
    Inactive

    B.T.

    Both my phone and laptop work ok from the bedroom – both wifi.

    #61382
    Martin Liddle
    Participant

    furkin – 3 hours ago  » 

    IP: 100.113.199.49

    Primary DNS: 192.168.22.22

    Secondary DNS: 192.168.22.23

    Those values look odd. Is the Humax connecting direct to the router or is there some sort of WiFi extender involved? If there is is it working properly?

    #61383
    Anonymous
    Inactive

    Hi again mate,

    all was well until we had a power outage.

    It is a straight wifi connection – no extender (don’t need one, i’m about 10/12 feet from the router.

    My desktop PC is fine with the same router.

    My phone and laptop are fine from the same bedroom – I just watched a catch-up program on the lappy.

    I just pulled the plug on it again, and re plugged.

    I seemed to recall this sends them into ‘self check’ but nothing happened.

    Baz

    #61384
    Anonymous
    Inactive

    software; 1.03.52

    loader; 1.05

    sys id; 9010.7031

    software build; 12 june 2020

    mac wlan; 00:30:Od:aO:D6:2B

    am just doing a factory reset

    #61385
    Anonymous
    Inactive

    Did a reset and all seems well now.

    I can see the different numbers as Martin said.

    it’s a bugger tring to input wifi password when the remote is a piece of garbage though.

    Anyway guys, thanks for the time and help.

    all the best

    Baz

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