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I have an issue with when trying to tune TurkSat on the FoxSat HDR.
1. The transponder information for TurkSat is incorrect and so it does not find any channels
2. The feature to edit transponder information does not function as expected, and any new information is not saved
3. The feature to create a “user satellite” does not function as expected, and only the information for the last transponder is saved, and all previous information is lost
I have enquired with Humax about this issue and have been informed this is a known bug but that no correction to the firmware is to be made as it is sold as a “FreeSat” receiver and not intended for other satellites. I was advised to explore the Custom firmware in case it offered a workaround and to place a question in the forum.
I am making a request if anyone has the information to allow a workaround using the Unix tools of the custom firmware to edit the satellite information file. Ideally it would be nice if a web page were available to view this information, and even better if it could be used to edit the information.
Not aware of any problems as you describe using a Foxsat-hdr.
How are you accessing 42E (motorised dish or diseqc) ?
Have you followed the guidance here ?
http://www.purplesat.com/index.php?p=1_48_FOXSAT-HIDDEN-MENU
Welcome to our forum.
1. If you go to the hidden antenna menu and list the transponders for TurkSat you will see that they are incorrect (frequency, polarisation and symbol rate) thus no matter what you do (single dish, diseqc, etc) it will not find any channels.
2. The feature to edit transponder information does not save the new settings and they are lost.
3. The user defined satellites also do not save any of the information when entered.
It seems no-one actually tested this part of the software and it dooes not work as described in the instructions. So I looking for a workround.
FYI I am using diseqc to a dish with 2 LNB through a 9-12 multiplexor. It works fine with a “freebie” satellite receiver I picked up in Turkey which tunes all TurkSat and FreeSat channels.
I rather think that if it didn’t work as it should we would know that by now (The box dates from 2008). It may be an issue with your specific box. Might be worth asking on DS. Pedro2000 (the site owner of the link I posted), has set up loads of Foxsat-hdrs for multi-satellite installs.
From the site I linked to
Quote:If you explore all the options available you will find add or edit transponders including SD HD DVBS2 etc.. Symbol rates all FEC settings to add new transponders and channels
Note that when using the “ADD Transponder” function, when a correct set of parameters are entered, the strength and quality bars show that a signal is correctly being received (thus any diseqc settings are working). The issue is that the settings are not saved.
I have asked Humax technical support and they agree this is a bug in their firmware. I do not know if others have tried on TurkSat. It is easy to check the stored frequencies to see they are incorrect. Nor is it clear if others have used the “User Defined” option to add new satellites.
malcolm_c – 1 hour ago »
I have asked Humax technical support and they agree this is a bug in their firmware. I do not know if others have tried on TurkSat. It is easy to check the stored frequencies to see they are incorrect. Nor is it clear if others have used the “User Defined” option to add new satellites.
It’s the first time I ever heard of an issue. I can definitely say that you can add transponders to 28.2E, done it many times. Perhaps you could ask Pedro. You can also add these to freesat mode using the CF channel editor and then schedule manual recording reservations.
The only bug I do know of is that using a motorised dish comprimises twin tuner freesat recordings (diseqc works OK).
I describe my approach
Menu
Hidden menu
Manual tune
Satellite -> TURKSAT 1C2A
Transponder -> 10953 H 3600 A (this is not a freq on TurkSat)
Transponder -> 10962 V 3670 A (this should be H and 16666)
It is not clear how to delete transponders or edit ones in the list.
Satellite setting (TURKSAT)
Transponder -> Freq 10962, Pol H, Symbol 16666 (this shows signal received)
DONE
SAVE
Return to satellite and setting has vanished
I am using SW 1.00.21, LOADER U7.54 and have Custom firmware 4.3
malcolm_c – 10 minutes ago »
I describe my approach
Menu
Hidden menu
Manual tune
Satellite -> TURKSAT 1C2A
Transponder -> 10953 H 3600 A (this is not a freq on TurkSat)
Transponder -> 10962 V 3670 A (this should be H and 16666)
It is not clear how to delete transponders or edit ones in the list.
Satellite setting (TURKSAT)
Transponder -> Freq 10962, Pol H, Symbol 16666 (this shows signal received)
DONE
SAVE
Return to satellite and setting has vanished
I am using SW 1.00.21, LOADER U7.54 and have Custom firmware 4.3
You don’t have to delete or edit incorrect transponders, just add a new one with the correct parameters, scan the transponder and save the results. If you do a full-scan any transponders returning no results will be ignored.
I don’t currently have access to dish on a different satellite, the small one I used for 19.2E (F1 coverage) I gave to my brother in law together with the diseqc switch so I can’t try and reproduce your issues.
Does your new transponder not appear in the non-freesat manual tuning list once added ?
I have tried this again. The behaviour appears that only it only retains 1 further user defined transponder and the information on the others is lost. This can be seen when returning to the transponder list and only 1 new is included. This appears a limitation of the implementation.
Hence my question if anyone is aware where this information is held and if it can be changed manually.
malcolm_c – 2 hours ago »
I have tried this again. The behaviour appears that only it only retains 1 further user defined transponder and the information on the others is lost. This can be seen when returning to the transponder list and only 1 new is included. This appears a limitation of the implementation.
Hence my question if anyone is aware where this information is held and if it can be changed manually.
Best place to ask is in the CF thread at AV Forums. There is already a CF package that can display the non-freesat channel database but currently no way of editing the data and uploading back to the Foxsat. Not sure if this is possible, it took a while to figure out how to upload recording schedule changes from a computer.
I have posted CF in AV forum.
I have also tried to create a user defined satellite but it appears to forget all transponder information across a reboot.
I am sure Humax can do better than this but it does not give much confidence for using their boxes outside the narrow market they produce and they do little or no testing. Nor is their good support.
malcolm_c – 16 minutes ago »
I have posted CF in AV forum.
I have also tried to create a user defined satellite but it appears to forget all transponder information across a reboot.
I am sure Humax can do better than this but it does not give much confidence for using their boxes outside the narrow market they produce and they do little or no testing. Nor is their good support.
The clue is the box is a Freesat+ box. Any support for non-freesat is a bonus. The basic requirement is view only so this box has way better support for non-freesat than any other freesat pvr.
Firmware support for the box was restricted to maintenance issues required to support it’s primary function.
Have a look at the other freesat boxes from this era, most are in land fill sites by now.
Humax do make very good generic fta pvrs that fully support all that you want, expecting them to commit resources for a obsolete box released in 2008 designed purely as a Freesat+ box is totally unrealistic.
I will remind you again that yours is the only post I have seen that reports this issue.
With an attitude like yours I wouldn’t expect anyone to try and help further.
It may be possible for the Custom Firmware gurus to find out how to upload new non-freesat data, but it will take a lot of time and effort for a user base of 1 person.
I have spent hours on this and can only report my observations.
There are some excellent devices available by other manufacturers. However if a manufacturer produces a sat receiver with “TurkSat”, then I ought to have some confidence that it at least has the correct parameters. And if it gives a function for “user defined” then it should save the data I enter and not lose it. It is not asking much that it behaves correctly.
It is a pity to throw good hardware in the skip, especially with a very nicely designed custom firmware.
I should be grateful if anyone has the information on the file that stores the transponder data so that it might be amended.
malcolm_c – 1 minute ago »
I have spent hours on this and can only report my observations.
There are some excellent devices available by other manufacturers. However if a manufacturer produces a sat receiver with “TurkSat”, then I ought to have some confidence that it at least has the correct parameters. And if it gives a function for “user defined” then it should save the data I enter and not lose it. It is not asking much that it behaves correctly.
It is a pity to throw good hardware in the skip, especially with a very nicely designed custom firmware.
I should be grateful if anyone has the information on the file that stores the transponder data so that it might be amended.
Interested which excellent device by other manufacturers is also Freesat+ certified. The custom firmware is nothing to do with Humax and certainly would not be supported by them.
It does not modify the propriety Humax settop application which is why the UI you see on a TV is unaltered.
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