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I’ve just installed the HB-1000s in an upstairs bedroom and the box seems to have a few issues. I’ve updated the box after tuning it.It’s found all available channels but the channels have missing icons on both banner, home and full epg guide. Some on demand apps including iplayer have missing icons as well and every time I open the full channel guide the current channel instead of playing in the smaller box view is stuck retrieving data endlessly. Also when I hit list in full channel guide and go to HD there are a few empty epg blocks towards the end of the HD guide with no data avaliable. Signal strength is good and the freesat sky box downstairs is fine on the same dish.
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1. You need to press guide and let it finish retrieving data, this is a one off (unless you factory reset unit)
2. EPG and On Demand icons – it can take sometime to populate the icons, one of my HDR units took over 2 hours recently (after a reset)
The missing icons will appear in due course, they are refreshed periodically.
The freesat transponder is at 11428 H and comes from a slightly differing position (28.5E) from most of the others at 28.2E.
Check out the signals from you receive from this list.
Beaten by Barry
Hi thanks for the fast responses Barry and REPASSAC.
I think I’ll leave the box in stand by and let it populate till later and see how its getting on then.
The blank no description blocks in the HD epg menu could they be new channel spaces maybe? All the other channels without icons still have their listing information and are selectable. When I click on the blank channels spaces nothing happens
Thanks for your time.
Can you give an example of a channel with blank spaces. Some channels do not transmit 24 hours a day – could that account for it?
Did you test the signal levels from any of the channels on 28.5E?
Poor reception from the freesat transponder could account for the blank spaces, even so they should eventually populate as EPG data is trickled on all freesat channels. I believe the todays data is transmitted more frequently than data for say 6 days time.
Re the blank lines/spaces when using Guide, List, HD – I have 3 blank lines, so imagine this is normal – future use?
Similar if you use Guide, List, News & Sport, 5 blank lines.
REPASSAC, my signal is good at high quality.
The box is working great now populated.
Barry, maybe there reserved spaces for new channels?
EDITED (I got the freesat app working as a remote by connecting it to my networks wifi)
Thanks for all the help very much appreciated.
The HB-1000s is Not a bad little box there’s probably not much better out there in the budget range as no one else seems to make freesat freetime boxes outside of freetime being inbuilt into some TV’s.
Is Humax the only company manufacturing freetime boxes at the moment?
Yes, only Humax have one on the Market presently.
There is not much incentive for competition where the freesat user interface must be replicated and the hardware functions are pre-specified by them.
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