Playback recordings skipping to end

Forum Forums Freeview HD YouView DTR-T Playback recordings skipping to end

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  • #16508
    Anonymous
    Inactive

    We have 2 T1010’s which both have the same problem. Every time we watch a recording after about 3 minutes it “finishes” and the screen says “Playback Complete”. I click ok and go back to my recording to where it “finished” and I am able to carry on watching. I Don’t know if it is just certain channels but we’ve had this issue with recordings from BBC1, ITV2 and CBS Action to name a few. This has only been happening for about a week now. Both boxes are connected to WIFI, but other devices aren’t having any problems with the WIFI.

    Any ideas please would be great. Thanks

    #58869
    Anonymous
    Inactive

    Just watched a recording from December and it played perfectly so it is recent recordings that are skipping.

    #58870
    Anonymous
    Inactive
    #58871
    Anonymous
    Inactive

    Thank you, but my box records the whole program but when I am watching it it says Recording Finished and has “skipped” to the end. I have to go back to the recording to where it stopped and I can then Continue to watch my program? It’s really weird and its happening on two boxes, not just one.

    #58872
    Anonymous
    Inactive

    Yes, others have reported this. Some report 2-3 minute recordings, some report what you’ve described, some have had both. YouView have now announced that the cause has been identified and they hope to have a fix soon.

    #58873
    Anonymous
    Inactive

    Thank you for letting me know. Hope they release the solution soon

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