Forum › Forums › Freesat HD › FOXSAT HDR › Stuck on "wizard"
Tagged: can't switch unit on, Wizard on
- This topic has 6 replies, 3 voices, and was last updated 10 years, 10 months ago by
Anonymous.
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January 18, 2015 at 7:10 pm #16496
Anonymous
InactiveHi. I have a foxsat hdr and i was resetting the unit (so it was working fine) to factory setting , as it was asking me to check the dish signal , my mains power went off (typical!). When i switch the unit on again all i get is the word “wizard” on the display unit , and the only thing i can do with the remote is to switch the hd setting (570 820 1080) with the remote. I’ve left it off for a day , left it on for a day , still te same.
Can anyone advise me as to what I can do. Thanks….
January 18, 2015 at 7:28 pm #58791raydon
ParticipantWhat do you see on the TV screen ?
January 19, 2015 at 5:35 pm #58792Anonymous
InactiveThanks for your reply. The thing is there is nothing on the screen , it just says wizard on the display on the front of the unit , and that’s it
January 19, 2015 at 7:35 pm #58793Anonymous
Inactiveit’s probably stuck on the ‘postcode check’ and this should be displayed on your tv/screen.
double check hdmi leads/connections and reboot the Humax if necessary.
If still no luck, try a scart connection or another tv/screen if possible.
Hopefully you’ll find the wizard setup menu displayed on your TV/screen and you’ll probably find you have a poor lnb connection to the Humax or the dish has gone out of alignment which I imagine was the original problem.
let us know how you get on along with any relevant information
January 19, 2015 at 7:51 pm #58794Anonymous
InactiveHi. Thanks for message.It is connected via a HDMi lead , I have’nt tried via a scart , but i will , I know the tv is ok because it did work on it before the power going off , and thus the dish and the lnb are ok..
Is there a reset procedure on these , like a sky box?
January 21, 2015 at 2:48 am #58795Anonymous
InactiveI’m as sure as I can be that you have problems with the lnb, cable to humax or dish alignment (most likely).
I’m not aware of any reset procedure. If you can’t get anything up on screen with hdmi or scart then there are only two things I could recommend.
Re-install the firmware via usb, following humax’s instructions.
Take the box to a friends/neighbours who has 100% signal quality and set up there.
I could be wrong, but I don’t see how you can move forward without trying the above, unless the box is still under warranty in which case contact Humax CS.
January 23, 2015 at 8:57 am #58796Anonymous
InactiveHi . Many thanks for all the advise. In the end I left it unplugged for 48 hours , tried it again , and was able to connect and tune etc… so great!
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