Forum › Forums › Freesat HD › HDR 1000, 1010, 1100S › All my recordings have been deleted!
- This topic has 15 replies, 5 voices, and was last updated 9 years, 3 months ago by
Anonymous.
-
AuthorPosts
-
January 12, 2015 at 10:24 pm #16479
Anonymous
InactiveOver the Christmas period I had used the Android Freesat app to request various programmes to be recorded on my Humax HDR-1000S box but when I next ran the app it said the recordings had failed.
I powered up the box from standby but it wasn’t working correctly so I powered it off at the mains plug for a short time. It then seemed to work fine.
A few days ago I sent more requests via the Freesat app for recordings and when I tried to send another request today I got the message that the previous recordings had failed.
So I investigated by powering on the box from standby and I found that all my recordings have been deleted (the planned recordings are still there)!
Has anyone else experienced phantom deletions?
Thanks
Paul
January 12, 2015 at 11:29 pm #58560Anonymous
InactiveIgnore my previous post.
After finding that my recordings had disappeared earlier this evening I set a programme to be recorded by using the Humax box
instead of the Android Freesat app.
A few minutes ago I powered on the box from standby and this recording was made successfully and all the previous recordings are back!
Strange?
Sorry for my panic post.
Paul
January 13, 2015 at 1:19 am #58561Anonymous
InactiveA theory is if you look at the recording list just after powering on you can catch it before the list has finished been built and other tests are complete – like on-demand is available.
Re; app – does the unit settings show it has been, and still is correctly paired?
January 15, 2015 at 7:20 pm #58562Anonymous
InactiveRepassac
After reading your post I unpaired my Samsung S3 phone with my Humax box and paired it again.
Tested it by requesting a recording using the Freesat app on my phone and everything worked fine.
Thanks
Paul
January 15, 2015 at 10:43 pm #58563Anonymous
InactiveThis evening I powered up my Humax box from standby and again it reported that I had no recordings with less 1% of the 1TB disk used.
I turned off the power at the wall socket for 10 minutes. When I then accessed the Humax box all my recordings were back and it showed that 40% of the 1TB disk was used!
There must be something going wrong with my Humax HDR-1000S box.
Should I be contacting Humax to get my box replaced under warranty?
Thanks
Paul
January 16, 2015 at 6:53 am #58564Anonymous
InactiveI think it is just a quirk that can occur when looking before the list has finished being built.
Avoid pulling the plug unless the unit is already in standby as it is nearly always writing to the time slip buffer.
January 16, 2015 at 11:57 am #58565Anonymous
InactiveThis morning I woke the Humax box from standby and again all my recordings have gone.
BTW Repassac, I never had a problem in the past with waiting for the the recording list to build.
I have just spoken to Robert in Humax support who said it sounded like a disk sector error. He then conferred with his supervisor and came back to say that I should do a box reset which will reformat the hard disk!
Why would a disk sector error not show when I cold boot the Humax box?
Any thoughts?
Thanks
Paul
January 16, 2015 at 12:16 pm #58566Anonymous
InactiveRepassac
You could be correct about building the recording list as a few moments ago I reawakened my Humax box (about 15 minutes after I had put it into standby) and this time the recordings are there!
The question I have is why the recording list is now taking so long to build while in the past it was there to view as soon as the box was switched on from standby?
Paul
January 16, 2015 at 12:47 pm #58567Anonymous
InactiveLike any multi-tasking computer there are a variety of tasks which run at startup, many may take a fixed amount of time others a variable amount (Perhaps updating the EPG and on-demand for example). Some may wait for a response from a freesat server 😉
It is quite common to try and display a screen before the boot process is complete, as Microsoft does with Windows. Those with quick fingers on the remote may notice the odd second at startup before the service routing for remote presses starts.
January 16, 2015 at 2:25 pm #58568Anonymous
InactiveWould the recent slowness of building the recordings list on my Humax box be caused by corruption of its Linux file system (Ext4?) which could be sorted by running the Linux fsck command?
November 9, 2015 at 11:23 pm #58570Anonymous
InactiveThis has just happened to our 1000S has there between another update ? It says less than 1% space used but it was 34% full but a message flashed up saying a recording had failed as the disc is full.
November 10, 2015 at 6:19 am #58571Anonymous
InactiveNo update.
Try a few standby cycles, wait a few minutes and check settings – storage to confirm it sees a disk and then look in recordings.
Good luck.
November 10, 2015 at 9:12 am #58572Anonymous
InactiveThanks, I’ve tried a few standby cycles and disconnecting from the power completely now. The planned recordings list was still there but nothing on the drive and it was asking for a USB device in storage and no HDD detected so I tried a factory reset and nothing. It looks like I need a new HDD. Any preferences or just a 1TB drive ? I’ll have a look round and research a bit. Thanks for the reply.
November 10, 2015 at 11:05 am #58573Anonymous
InactiveI suspect that a new disk may not work either. Try the WD AV/CE range if you want.
I would try the disk as an additional disk in a PC and see what you can see. Disk manager in windows should be able to see the partitions.
November 18, 2015 at 8:59 am #58574Anonymous
InactiveI too have just discovered all my recordings have disappeared and the HDD is not detected.
Have tried a power down and several factory resets but still nothing!
Going to contact Humax today to see what they have to say.
-
AuthorPosts
- You must be logged in to reply to this topic.