Cannot watch 2 channels

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  • December 28, 2014 at 9:42 pm #16421
    Anonymous
    Inactive

    Hi,

    I have 2 x v good signals on both tuners. However, we keep getting the message something like “cannot change channel while recording. This seems to be an intermittent message, but wondered if this is a known issue or we are doing something wrong? It is very frustrating.

    Any info would be appreciated :) thank you.

    December 28, 2014 at 9:52 pm #58196
    Anonymous
    Inactive

    Would you happen to be recording from 2 channels while trying to tune into another?

    December 28, 2014 at 9:59 pm #58197
    Anonymous
    Inactive

    Hi Gonzo,

    Many thanks for the very swift reply.

    I have had a another look and it appears that the channel recording has actually being recorded twice. One with BBC one HD ……and another with BBC one ScotHD ?? Not sure what has happened here.

    At present it has decided to let me watch another channel but now cannot change this to watch anything else without “cannot change channel while recording” comes up.

    Although even if this is the case, I thought you could record 2 channels and watch another?

    Thanks in advance f any help :)

    December 28, 2014 at 10:13 pm #58198
    Anonymous
    Inactive

    I gather this program is being recorded as part of a series link? If so then that’s a broadcaster issue and they have messed their end, but of course your box doesn’t know this and is just doing what it’s supposed to be doing when it finds the appropriate program info is being broadcast.

    When recording 2 channels at the same time you can watch another, but are limited in channels available due to the way the different transponders work so you were probably trying to access one of the restricted channels.

    If you press the channel up and down button rather than trying to select through the guide then it will scroll through any available channels.

    December 28, 2014 at 10:19 pm #58199
    Anonymous
    Inactive

    Thank you very much for your clear explanation.

    As you can gather, we have only just got the box after dumping Sky. Takes a bit of getting used to, but tbh it is quite an impressive unit. Just not as stable as Sky..but that was costing £60 a month…. So you have to expect some minor hiccups.

    V pleased I found the forum though. Thanks for your help :)

    December 28, 2014 at 10:24 pm #58200
    Anonymous
    Inactive

    Andyw – 23 minutes ago  » …One with BBC one HD ……and another with BBC one ScotHD…

    I’ve had that several times in the past. As Gonzo says, it’s due to a screw up by BBC tagging both pgms with the same CRID info.

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