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Hello, my Humax freesat HDR 1000s freezes when we turn it on, almost every time, since about 2 weeks ago. It is about 6 months old. Any ideas of what to do? At the moment we switch everything off and after several times of switching off/on it works.
It doesn’t seem to freeze once it is up and running, just when we first turn it on.
This problem coincides with us plugging in and using a Humax usb stick so we could view on demand etc.
thank you.
Make a note of your recording schedule (you will lose it) and carry out a reset to factory defaults. Sometimes updating from usb needs a reset afterwards.
Try removing the network / wireless and try that, worked for me
Similar problem with my unit.
NOT using any USB devices.
Factory reset worked for a couple of weeks until it did it again. Tried a disk format, but still it does same thing.
Very annoying that the only way out is to power it off, with the loss of anything it’s recording at the time.
Might try unplugging the CAT5 network connection for a while, see if that makes any difference.
Thanks.
This has happened to me recently and I have found that it happens in my case because some R/C action is taken before the mini-guide screen is fully displayed. For example, pressing the mute or volume keys prior to the mini-guide display. Annoying. Another bug introduced by a s/w update?
Don’t know if it helps but I have a new freesat connected top a Sony and it was freezing up on power up with only the volume buttons working. Humax suggested formatting the disc or returning the box. Didn’t sound a good idea.
Decided it was some sort of timing fault so I went into the Sony TV and disabled HDMI and then set it to find the HDMI sets out there. Found the Humax and when I flicked back all was OK the Humax was unfrozen.
Looks like a message is lost or not answered.
How do I get Humax to both recognise this and fix it as I don’t think it is a Sony problem as the TV controls the DVD recorder with no problems.
hirot – 2 hours ago »
Don’t know if it helps but I have a new freesat connected top a Sony and it was freezing up on power up with only the volume buttons working. Humax suggested formatting the disc or returning the box. Didn’t sound a good idea.
Decided it was some sort of timing fault so I went into the Sony TV and disabled HDMI and then set it to find the HDMI sets out there. Found the Humax and when I flicked back all was OK the Humax was unfrozen.
Looks like a message is lost or not answered.
How do I get Humax to both recognise this and fix it as I don’t think it is a Sony problem as the TV controls the DVD recorder with no problems.
Was it HDMI-CEC that you disabled? Never seen a TV setting that you could disable HDMI – You could just unplug it.
danielgw1 – Try powering it off at the mains and removing the dongle. Power it back on and do a factory reset;
home >> settings >> system settings >> factory default >> reset system
Go all the way through the reset until your back at live TV. Reconnect the dongle and set up the wifi again, then put the box on BBC 1 HD and leave it there for a hour. See if that solves the lock ups.
REPASSAC – 29 minutes ago »
Was it HDMI-CEC that you disabled? Never seen a TV setting that you could disable HDMI – You could just unplug it.
some sets you can delete the hdmi ports and re-scan the hdmi ports, without which you can’t access them. i.e. you can’t simply plug a device into hdmi-2 and select it via remote without scanning and assigning first. Absolutely barmey I know, as if consumers don’t already have enough hurdles to jump over when trying to get things to work. Not too sure if hirot meant this or cec.
It’s a shame some members don’t always report back after posting a problem with what did or didn’t work for them. There are too many variables in play at times
Referring back to my post #5 above… I have found that this is now a built-in feature of my box. If any R/C key is pressed prior to the mini-guide populating then the box freezes and the only way to unfreeze is to pull the power for about 30 secs.
Before Christmas I eliminated two possible causes:
Universal remote control, and CAT5 Ethernet connection.
Christmas, Jan, Feb it all worked perfectly, no problems.
I recently returned to using the URC.
Still, no problems.
I dare not put the CAT5 back though, I’m sure that’s what causes the problems for me.
Sorry for a bad explanation. What I did on the Sony was turn off HDMI control and then set it to rebuild its connected HDMI list. This probably sends out a signal to find out what is out there and kicks the Humax back into life. I am ethernet connected so no dongles involved.
And yes it does seem to happen if you are too quick with the remote after it is powered up or if you turn it on just as a program is fimnishing recording. I have got this working twice so far and its safer than pulling the power.
Originally my Humax froze if the TV was already in standbye/on but worked if both were off. I switched the HDMI cables around (Humax to slot 1) and the problem reversed ie if the TV was in standby/on the Humax worked and froze if the TV was off.
It seems like it is a timing problem or a missing reply/interupt which gets fixed by a prompt from the TV.
The next bit of the puzzle is to get the TV to automatically turn off when I turn off the Humax, as that is how the TV DVD recorder works.
I stopped using the TV DVD recorder after I started getting signal break up and switched to Satellite as my house already had an old dish.
hirot – 9 minutes ago »
…………
The next bit of the puzzle is to get the TV to automatically turn off when I turn off the Humax, as that is how the TV DVD recorder works.
………
That’s the function HDMI-CEC is for. Sony call it Bravia Sync I believe.
Yes I thought so too.
Just had a quick play and if I turn the TV off when I was watching through the Humax it turns the Humax off too. However, if I turn off the Humax the TV stays on.
So I guess thats the way to do it.
Still think there is a problem with the synchronising between the Sony and Humax. Maybe they use different releases.
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