- This topic has 15 replies, 6 voices, and was last updated 11 years ago by
.
-
Posts
-
Last week I installed my new 2000T. It’s a brilliant machine, once you get used to the somewhat non-intuitive remote control.
However, on four occasions when I’ve switched it on from standby, I’ve had problems.
Three times, there was no sound. Searching Google, this seemed to be common, and was cured by switched the box off and on at the wall. Hence losing the recording it was doing.
Once, there was neither sound nor picture. In and out of standby with both box and TV had no effect. Eventually it did work – once the recording had stopped.
The common factor seems to be that it was recording on at least three of these occasions, and probably also was on the fourth.
Is this a common enough problem that I have to just accept it, or is it rare enough to warrant changing the box?
I should add that I’ve turned the HDMI cable round, and changed the cable. This doesn’t happen on every occasion that I turn box on while I’m recording, which makes solutions difficult to test.
Maybe I should add that the first thing I did was to download and install the latest software, 1.01.06, and that my TV is a Sony Bravia 32something.
This sometimes happens to me, but I find that it can usually be cured by the following, which you may have already tried but at least avoids losing your recording.
a) set the TV so the picture is coming from its own tuner
b) turn both TV and Humax to standby
c) bring the TV out of standby
d) bring the Humax out of standby
e) set the TV so its picture is coming from the Humax.
The order is critical, although I’m not sure without trying it again that I’ve shown it correctly!
I too have had this. Bought my 2000T (1t) last Saturday and on one occasion it would not come out of standby it too was recording.
Switching off at the mains and the slow count to 10 before turning back on did the trick.
It has only happened once, so I have not looked into it further other than here. Someone mentioned about a possible problem with the HDMI handshake (???).
My firmware is the one that came with the box (Sep 13?) and TV is also a Bravia 32″.
On the plus side, I found that unlike the 9200T pulling the mains stopped the recording rather than corrupting it. This may have been a fluke as all the programme had been captured so may have finished just before I resorted to the mains.
Oh and hi…first post
I downloaded the software 1.01.06 to try to cure a more generic standby problem, but since then the problem as described here has happened twice to me in the last three days. However the solution suggested by Collrv would not work since my Humax interfaces to an analogue telly without an in-built digital tuner. So I lose the recording every time this happens. Is this being worked on or should I send the unit back for a refund, since it appears to be a not uncommon problem and I don’t want to buy a digital tv at this juncture as a cure for a problem that didn’t ever exist on the 9200 unit I had nor should it on this one.
Cheers
smo1 – 7 minutes ago »
I downloaded the software 1.01.06 to try to cure a more generic standby problem, but since then the problem as described here has happened twice to me in the last three days.
Are you connecting by SCART?
Yes the tv doesn’t have an hdmi connector available
smo1 – 4 minutes ago »
Yes the tv doesn’t have an hdmi connector available
So with respect you have a different problem and you would be better starting a new thread. Have you tried a different SCART lead?
No problem, the issue sounded so very similar that I thought it would be part of this thread. I’ll change the SCART lead this evening and if the problem persists start a new thread.
Cheers
Thanks for the replies.
colirv : I’ve started using that sequence every time I use the box now, since reading it in one of the threads I skipped through.
If it does only happen during recording, then it’s easy to cope with : if I’m going to want to use the box, take it out of standby at least 15 minutes before the recording starts.
But – has it been proved that it is recording which causes the problems?
Actually, I had a Virgin V+ box for many years; this ran so hot that I got into the habit of only activating the box when I needed it. This habit has continued, but I notice that the Humax runs very cool, and I could probably leave it on for the maximum 10 hours or so of our daily viewing.
oldie71 – 4 minutes ago »
But – has it been proved that it is recording which causes the problems?
Not as far as I know. It’s not helped by the fact that all our problems seem subtly different!
An update:
Downloaded and installed the updated firmware.
Turned it on one time during and recording no problem, great!
No!!
I was out earlier and my son turned the box on during a recording and had no joy. So he did what he had seen me do and turned on the blu-ray player (not that I had done that), gave a few seconds and turned it off again. Tried the humax again and it came on no problem, recording was still going and finished fine.
Both blu-ray and humax are on HDMI leads slots 3 and 1 respectively. Maybe this work around will work for some and maybe it will give a clue as to what’s happening.
😡 here we go again!!
Box has not been on since the am. A whole bunch of recordings scheduled for tonight back to back.
My wife tried turning it on whilst the recordings were ongoing and it failed to start.
I went through a number of different attempts to work around it and finally got it on. However there was no audio and short of pulling the mains I could find no way of getting it on. I don’t want to pull the plug as this will mess up the recordings in process.
Short of any actual solution I personally do not believe it is acceptable to have such basic issues and will probably return it.
I had a 9200T for years and had the odd lock up that needed a mains reset, but it was so irregular it was not an issue.
Any of you guys with a Fox ever have this issue? I think I might see if I can dig one out.
EDIT TO ADD
All recordings stopped. Put the box in standby and counted to 10 (slowly, again…) and turned it back on again and it’s working ok.
Reading other threads:
I’ve checked the sound it was on multi-channel, changed that to stereo.
The Bravia CEC control was on, I’ve turned that off.
I have a signal sender connected via scart and it occurred to me (after the fact) to check the tv in the kitchen. My thoughts being if that has picture and sound while the main tv doesn’t then it would identify it as an hdmi issue, if not then it’s a box issue. A quick browse shows new foxs as a pretty rare thing now which is a pity. The other option is a DTR, but I like the wifi option due to lack of sockets, cables etc. All a pain really cos I thought the 9200t was a great box and hoped this would be a step forward not back.
Ernie – 10 hours ago »
I’ve checked the sound it was on multi-channel, changed that to stereo.
Have you tried, or seen a report of any one else trying, toggling that setting when the faut appears, instead of turning the power off and back on again?
I’d try it myself but I have great difficulty getting this fault to appear on my HDR-2000T.
Luke – 4 hours ago »
Ernie – 10 hours ago »
I’ve checked the sound it was on multi-channel, changed that to stereo.
Have you tried, or seen a report of any one else trying, toggling that setting when the faut appears, instead of turning the power off and back on again?
Thanks Luke.
I did try toggling it during the issue to no effect.
I have changed the setting to stereo (I have no extra speakers other than those in the TV). I read about people with sound issues to try this here. Thought it might be worth a try.
Luke – 4 hours ago »
I’d try it myself but I have great difficulty getting this fault to appear on my HDR-2000T.
Which is a bit concerning
Not that I want you to have the same issues, but that you and others are not suggests it may be an issue with my box/set up rather than a general issue.TV – Sony Bravia
Box connected to HDMI 1
PS3 connected to HDMI 3
Sony Blu-Ray connected to HDMI 4
Wii connected to via SCART
Signal sender connected to box via SCART
Humax wifi dongle for internet/ftp connectivity.
We’ll see what happens…misses ernie has eastenders and holby and I’m a celebrity set to record tonight (and wonders why I use my laptop most of the night!) so may be a good chance of a fail again.
Is your Blu-Ray an amp as well? If so an optical cable from Humax to that (or even, as in my case, TV to that) might help.
- You must be logged in to reply to this topic.