Forum › Forums › Freesat HD › HB 1000S, 1100S › Receiving data message
- This topic has 9 replies, 4 voices, and was last updated 11 years, 1 month ago by
Barry.
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October 20, 2014 at 12:40 pm #16176
Anonymous
InactiveHi, I have an HB100S. When I go to the tv guide the little picture on the right, that displays the channel you are watching, goes and is replaced by a message ” Receiving data…” however it doesn’t with all Channels. Can anybody offer any help please..?
October 20, 2014 at 12:43 pm #56634Barry
ModeratorWelcome to our Forum

The FAQ’s are your friend 😉
http://myhumax.org/forum/topic/hb-guide-population
In other words, leave it for a few minutes until it has received all the data.
October 20, 2014 at 12:56 pm #56635Anonymous
InactiveHello Barry, thanks for the welcome and quick reply..!
Do I have to wait every time I turn the box on or change channel..?
I’ve had it for a year and I never noticed this until about a month ago. I’ve left it spinning away for 15 minutes with no change.
Just did a software update and made no difference .
October 20, 2014 at 1:29 pm #56636Anonymous
InactiveDoes it happen every time you go to the EPG, or only the first use each day?
Which channels?
The timing sounds like it could be related to the recent update. I’ve not seen this behaviour on my HB1000S but if you can answer these questions I’ll see if I can reproduce it.
October 20, 2014 at 1:36 pm #56637Anonymous
InactiveHi James, I had the problem before I updated the software. I will answer the channel question later. At work now..!
October 20, 2014 at 1:46 pm #56638Anonymous
Inactivegataboy1 – 2 minutes ago »
Hi James, I had the problem before I updated the software. I will answer the channel question later. At work now..!
The box checks automatically and updates itself if it finds new software. New software was released a few weeks ago.
October 20, 2014 at 2:26 pm #56639Barry
Moderatorgataboy1 – 1 hour ago »
Hello Barry, thanks for the welcome and quick reply..!
Do I have to wait every time I turn the box on or change channel..?
I’ve had it for a year and I never noticed this until about a month ago. I’ve left it spinning away for 15 minutes with no change.
Just did a software update and made no difference .
As per the FAQ, my experience (I have reset unit a few times for test purposes) receiving data can last from 1 min 30 secs to just over 3 minutes, but once complete I have never witnessed it again as EPG updates in background if receiver is on.
October 20, 2014 at 2:40 pm #56640Anonymous
InactiveMy HB-1000S is infrequently used and currently has an empty schedule – I have seen this several times – I just ignore it.
I have had stuff scheduled for several weeks until a few days ago and during this period have not seen it.
The answer to which channels could be interesting (please post signal levels on that/those channels as well).
October 21, 2014 at 7:49 am #56641Anonymous
InactiveProblem solved and Barry was spot on…a re-set did the trick..!
Thanks to everybody for their contributions.
October 21, 2014 at 8:06 am #56642Barry
ModeratorGood news, thank you for the update.
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