This message comes up when On Demand is selected from the home menu. It has been a transient problem for a few weeks but today is particularly persistent.

What is odd about this is:

– The box is connected to the internet. It says it is. Reconnecting changes nothing.

– Powering the box down and back up after a minute has no effect.

– I have rebooted the router and checked that both agree on the local IP address for the box.

– Showcase will access On Demand players

– CatchUp TV will access On Demand players, and not just BBC and ITV. If you are lucky you can rummage about a bit, get to the home screen for these players, and go from there. Can’t see how to get YouTube though.

– TV Portal Apps work – For what it’s worth

– I can even pair my Freesat box to a Freesat account

Through all this the On Demand option in the home menu says the box isn’t connected to the internet.

I am loath to try a new setup for the box as I would have to reenter all my scheduled recordings.

A similar but not identical problem to mine appears in numerous posts on numerous sites over a long period of time with no clear answer as to why. This is a great little box. Silly that Humax doesn’t fix these problems. Any suggestions for fixes or other workarounds?