9300T screen ratio suddenly changed

Forum Forums Freeview SD PVR 9150T, 9200T, 9300T 9300T screen ratio suddenly changed

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  • #16144
    Anonymous
    Inactive

    Had 9300T for years working perfectly on 16:9, now suddenly 16.9 setting produces picture stretched vertically so top and bottom of picture not accessible, so no “bottom line” text notes visible on news channels any more. Have Humax sent out a patch that would cause this?

    #56437
    Martin Liddle
    Participant

    Gi-Gi – 49 minutes ago  » 

    Had 9300T for years working perfectly on 16:9, now suddenly 16.9 setting produces picture stretched vertically so top and bottom of picture not accessible, so no “bottom line” text notes visible on news channels any more. Have Humax sent out a patch that would cause this?

    No. Have you checked whether a button has been pressed on the TV remote to change the TV settings?

    #56438
    Anonymous
    Inactive

    Thought of that but our TV doesn’t have a screen ratio change or zoom facility. Also, this hasn’t happened with our Sharp PVR – only the Humax.

    #56439
    Anonymous
    Inactive

    Nobody out there with any further thoughts similar experiences then? 😥

    #56440
    Barry
    Moderator

    There has not been a software update, so that cannot be the cause.

    How is unit connected to TV?

    #56441
    Anonymous
    Inactive

    Thank you for replying Barry. Connection to TV is via scart; I thought maybe some technological thing wrong with scart cable but same happens with different one. :?

    #56442
    Barry
    Moderator

    Has anyone per chance been using the wide button – under the flap on the 9300 remote.

    #56443
    Anonymous
    Inactive

    Gosh – never knew it existed! Anyway, found it but it doesn’t do anything unless the preferences are set on a screen ratio of 4.3.

    We normally used to set the screen ratio by the menu > preferences > screen ratio > 1:9 route, whereas the wide button seems to be linked to display format rather than screen ratio. On on our 9300 the display format menu is not accessible unless we first set the screen ratio on 4:3,( which we never did because the 4.3 picture was always too tall for our TV).

    However thank you because fiddling around with all the permutations and combinations of all of the above plus the wide button led me to try > preferences > display format > “14:9 letterbox”, and this seems to shorten the screen vertically enough to see, for example, wording across the bottom of the BBC news screen, :-) but the space showing buttons to press right at the bottom of menu and teletext screens is still hidden.

    It seems that the preferences > screen ratio > 16:9 command has suddenly stopped working, and that none of the 3 display format options fit the full height of the picture into the screen.

    Does the above throw any light on whether there’s anything that can be done to put it right?

    #56444
    Anonymous
    Inactive

    If you are feeding a 16:9 telly then the 9300 should be set to output a 16:9 picture and further adjustments made on the telly although I note what you say in your post #3. I think you first need to confirm that the 9300 is outputting a 16:9 picture when set to 16:9. Try connecting it to another 16:9 telly and if that works correctly then you should start to suspect your telly, if not then the 9300 is at fault.

    #56445
    Anonymous
    Inactive

    Thank you Biggles I will give that a try & report back ! :D

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