Forum › Forums › Freesat HD › HDR 1000, 1010, 1100S › YouTube playback issue
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September 6, 2014 at 1:31 pm #16031
Anonymous
InactiveIs anyone else having playback issues with YouTube today?
So far no videos will play at all, the duration bar shows but video doesn’t play.
September 6, 2014 at 2:09 pm #54579Anonymous
Inactivefirst one I tried worked fine absolutely no problem here on a hdr-fox-t2 so not quite your hdr-1000/1010s
I assume YT works on all your other devices?
September 6, 2014 at 2:16 pm #54580grahamlthompson
ParticipantWorking on my HDR1000s. I am playing Mean Tweets – NFL Edition.
September 6, 2014 at 3:07 pm #54581Anonymous
InactiveThanks guys, it’s now working again.
For some reason my HomeHub5 blocked out YouTube for some reason via the box, had to reset the home hub a couple of times as the first time I reset it blocked out the box completely.
Edit:
Oh crap perhaps it’s not related to my HH5 after all, now all my recordings have disappeared so looks like the box maybe poorly
September 6, 2014 at 4:15 pm #54582grahamlthompson
Participant-gonzo- – 1 hour ago »
Thanks guys, it’s now working again.
For some reason my HomeHub5 blocked out YouTube for some reason via the box, had to reset the home hub a couple of times as the first time I reset it blocked out the box completely.
Edit:
Oh crap perhaps it’s not related to my HH5 after all, now all my recordings have disappeared so looks like the box maybe poorly

I have seen that once (it’s a bit of a shock). Turned off the power for 30 minutes and they all came back on reboot.
September 6, 2014 at 5:07 pm #54583Anonymous
Inactivegrahamlthompson – 51 minutes ago »
-gonzo- – 1 hour ago »
Thanks guys, it’s now working again.
For some reason my HomeHub5 blocked out YouTube for some reason via the box, had to reset the home hub a couple of times as the first time I reset it blocked out the box completely.
Edit:
Oh crap perhaps it’s not related to my HH5 after all, now all my recordings have disappeared so looks like the box maybe poorly

I have seen that once (it’s a bit of a shock). Turned off the power for 30 minutes and they all came back on reboot.
They came back after a standby cycle for me.
September 6, 2014 at 5:23 pm #54584Anonymous
InactiveREPASSAC – 13 minutes ago »
grahamlthompson – 51 minutes ago »
-gonzo- – 1 hour ago »
Thanks guys, it’s now working again.
For some reason my HomeHub5 blocked out YouTube for some reason via the box, had to reset the home hub a couple of times as the first time I reset it blocked out the box completely.
Edit:
Oh crap perhaps it’s not related to my HH5 after all, now all my recordings have disappeared so looks like the box maybe poorly

I have seen that once (it’s a bit of a shock). Turned off the power for 30 minutes and they all came back on reboot.
They came back after a standby cycle for me.
A standby cycle didn’t work, but leaving unplugged for a while got them back again.
September 6, 2014 at 6:44 pm #54585Anonymous
InactiveGonzo, did you do a power cycle inbetween the standby and leaving it unplugged for a while?
It’d be useful to know whether a cold reboot would fix it or whether it needs time to discharge and/or cool down
September 6, 2014 at 6:53 pm #54586grahamlthompson
Participant-gonzo- – 1 hour ago »
REPASSAC – 13 minutes ago »
grahamlthompson – 51 minutes ago »
-gonzo- – 1 hour ago »
Thanks guys, it’s now working again.
For some reason my HomeHub5 blocked out YouTube for some reason via the box, had to reset the home hub a couple of times as the first time I reset it blocked out the box completely.
Edit:
Oh crap perhaps it’s not related to my HH5 after all, now all my recordings have disappeared so looks like the box maybe poorly

I have seen that once (it’s a bit of a shock). Turned off the power for 30 minutes and they all came back on reboot.
They came back after a standby cycle for me.
A standby cycle didn’t work, but leaving unplugged for a while got them back again.
It’s a relief is it not

I have a theory (no way to prove it). It could be some sort of timing issue on booting related to the way processor interrupts are proceessed. During boot it’s possible that the code relating to hard disk access is interrupted by a higher level interrupt process that results in failure to locate the recordings partition.
September 7, 2014 at 12:18 am #54587Anonymous
Inactivedamian – 5 hours ago »
Gonzo, did you do a power cycle inbetween the standby and leaving it unplugged for a while?
It’d be useful to know whether a cold reboot would fix it or whether it needs time to discharge and/or cool down
What do you actually mean by a power cycle? How is that different to putting in and out of standby or unplugging the power for a little while?
September 7, 2014 at 2:26 am #54588Anonymous
InactiveGood question; I’m convinced a lot of problems posted are due to users not being aware or understanding how the equipment works and one could argue on a consumer product they shouldn’t really have to, we don’t talk about rebooting a washing machine or toaster.
in my book…
A power cycle or cold reboot is where the power is physically disconnected. This should clear out volatile memory and the system will initialise components on booting up.
Putting it into standby or a warm reboot doesn’t actually switch the device off or remove the power, the power is never cycled, it’s still always powered up, disks will spin down, but still have power to them. Without removing the power certain states can remain the same and won’t get cleared. This is particularly important with things like network, dongles, controllers etc. that can muck up and stay mucked up over warm reboots / in-out of standby. If it’s a value that’s been read from ROM and put into RAM on bootup and got corrupted later then no amount of in and out of standby will fix it until it’s re-initialised following a cold reboot / power cycle.
Add into the mix a cold reboot where the power is left disconnected for a while? Or is that a short while, little while, a while, a long while, a piece of string comes to mind…
Even with the power disconnected components will retain a charge, it can be milli-seconds, minutes, hours etc. so it can become useful to know how much of a while it was left unplugged for.
In post #7 there’s mention of left unplugged for a while. In post #10 unplugging for a little while.
This is exactly the reason for my question as to whether it was power cycled between trying standby and unplugging for a while.
Repassac sorted his by putting it in/out of standby, Graham had the power disconnected for 30 minutes and while this worked for Graham it begs the question how long does it actually need to be unplugged for.
If a power cycle didn’t work and it needed to be left unplugged for a while then that would indicate something needs to discharge, cool down or settle down as a cold reboot is the same process be it after 10 seconds or 10 days.
I’m sure Repassac would have waited for the disk to spin down after putting it into standby, so again there’s a time element here.
The scary thing here is I’m sure people will be tempted to or maybe even advised by CS to factory reset and reformat and magically everything is back working again
I often think that before starting a new topic there should be tick boxes to be tried in order,
1) put in/out of standby and waited for disk to stop inbetween
2) power cycled
3) router rebooted for network related problems
4) router power cycled for network problems
5) on latest firmware
6) factory reset without formatting
however this would probably come across as patronising, but even a ‘things to check before posting a new topic’ would help
Going back to the OP of initially YouTube not working and subsequent notice of recordings missing is clearly worrying. Memory leakage and temporary files getting too big also spring to mind, shame we don’t have access to the file system and/or OS
September 7, 2014 at 6:59 am #54589Anonymous
InactiveYeah all that makes sense, perhaps a pinned ‘Things To Check’ thread would be a good idea to help ressolve some issues before posting.
After initially trying turning off & on via standby I thought I’d ask others about YouTube as the last there was YouTube playback issues it was affecting everybody with a HDR1000s which took ages for Google and or Freesat to fix.
As for power cycling, yeah usually this is something I had to do in the past with an old Sky Digibox as every now and then the Guide would go blank which I put down to static build up which a few minutes off power would ressolve.
With the HDR1000s I left it off power for around 5-10 mins.
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