TomJB – 37 minutes ago  » 

I’ve recently upgraded my router from a BT HomeHub 4 to a TP-Link TL-WDR3600 (specs)and my 1010S doesn’t seem to like it.

I can connect to it fine initially at a healthy 300mbps, but when I try to access any on demand content the WiFi drops every time without fail a few minutes into the video. I am then unable to reconnect to the WiFi until I’ve rebooted the freesat box. Attempting to reconnect without rebooting gives me the message: ‘wifi network does not detected’.

Any help much appreciated.

I have the 4300 (much the same). Have you enabled both frequencies with different names (I have). I would expect the HDR-1010S only to see the 2.4GHz channels – is this so (I would recommend the mixed mode on this frequency)?

What are you using as a modem – the homehub ?? Have you disabled the wireless functions on it?

TomJB – 58 minutes ago  » 

Sorry I should have said, that was the first thing I tried. It did actually pick up both frequencies, but both had the same issue.

I’m using the openreach modem which BT installed when I switched to fibre.

What sort of location are you in rural or urban/city – if the latter I would scan for local channel use (lots of mobile phone apps out there) – Perhaps you need to choose a channel.

What distance is the router from the HDR-1010S and how many walls, of what material, does the signal need to pass through?