on demand currently unavailable

Forum Forums Freesat HD HDR 1000, 1010, 1100S on demand currently unavailable

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #15875
    Anonymous
    Inactive

    how’s topic said,I’ve got provlem with on demand ,when i try to get in I’ve got this msg “on demand currently unavailable” from 3 days ,im pretty sure i am connected as humax shows me network stats etc. few days ago all was good and I watched some movies on YT via my box,now when i try go into on demand menu i;ve got this msg,i didnt change any network setting or setting on humax box,just plugin it to new tv,all was good (without satellite cable coz i dont have it yet in second room) but all was good and day after on demand stops work,any ideas? now with out demand and singals as well box is useless for me ;/

    #53512
    Anonymous
    Inactive

    lyda – 1 hour ago  » 

    how’s topic said,I’ve got provlem with on demand ,when i try to get in I’ve got this msg “on demand currently unavailable” from 3 days ,im pretty sure i am connected as humax shows me network stats etc. few days ago all was good and I watched some movies on YT via my box,now when i try go into on demand menu i;ve got this msg,i didnt change any network setting or setting on humax box,just plugin it to new tv,all was good (without satellite cable coz i dont have it yet in second room) but all was good and day after on demand stops work,any ideas? now with out demand and singals as well box is useless for me ;/

    Change your network setting again to automatic. It should request a new ip address.

    Suspect the problem is related to the DHCP lease expiring. Frequently on your router in advanced settings you can assign a fixed IP address from the DHCP pool to the HDR-1000S’s hardware MAC address.

    #53513
    Anonymous
    Inactive

    What does it say when you go to Settings > System Info > Network info?

    Also what does it say when you go to Settings > Network Connection?

    #53514
    Anonymous
    Inactive

    sorry for delay ,was out of town.

    Network info said connection type DHCP

    and next shows ip address,netmask,gateway,primary dns,secondary dns,mac address.

    And network connection said Great u r connected,via WiFi to <my wifi network name> So all looks fine for me…

    Back to 1st answer,i did not change anything for 1 year so why i need now? and not rl not like to do anything with router..

    #53515
    Anonymous
    Inactive

    Suspect that your router returned the IP to the pool and perhaps even reissued it to a visiting device. Typically they are allocated for 24 hours and frequently are renewed by the requestor when 50% of the time is used. By default if this happens before expiry the same address is reissued.

    Most routers allow the same IP address from the pool to be allocated be creating an address reservation for the HDR-1000S’s MAC address.

    Not sure you will understand any of this but there is a setting on nearly all routers to achieve this.

    If you have a lot of visitors you allow to connect to your network the router will begin to harvest expired leases and re-issue them.

    #53516
    Anonymous
    Inactive

    Ive set automatic connect again but IP still same, i have pc and Phone only connected to this WiFi network, also reset my router, still cant Access to on demand menu BTW. Im not sure if this do any different but im on broadband internet via anthena on roof not landline

    #53517
    Anonymous
    Inactive

    Perhaps you could give this a go, follow this link http://beta.humaxonline.co.uk/freesat-HD and download the HDR-1000s file at the bottom and follow instructions.

    I can’t say it will but hopefully that will ressolve things.

    #53518
    Anonymous
    Inactive

    Ill let u no if that help thank

    #53519
    Anonymous
    Inactive

    lyda – 7 minutes ago  » 

    Im using 1010s 1tb,can i using this in my case then?

    Yes, they’re basically the same model except yours has WiFi built in.

    #53520
    Anonymous
    Inactive

    4. Disconnect the product from the mains socket / remote the power cable from the rear.

    5. Insert the USB memory stick from your PC / laptop and connect the USB to the front or rear USB connection on the HDR-1000S / HDR-1010S.

    6. Press and hold the Channel DOWN button on the front of the product and connect to the mains / connect the power cable.

    it’s wird for me.. put usb when box is off and press down button ? then connect.. how it will work when box is off 0o trying to do this but download not appear..

    #53521
    Anonymous
    Inactive

    I suspect that actions have a delayed effect.

    #53522
    Anonymous
    Inactive

    lyda – 1 hour ago  » 

    4. Disconnect the product from the mains socket / remote the power cable from the rear.

    5. Insert the USB memory stick from your PC / laptop and connect the USB to the front or rear USB connection on the HDR-1000S / HDR-1010S.

    6. Press and hold the Channel DOWN button on the front of the product and connect to the mains / connect the power cable.

    it’s wird for me.. put usb when box is off and press down button ? then connect.. how it will work when box is off 0o trying to do this but download not appear..

    Keep the down button pressed while you connect the power ;)

    #53523
    grahamlthompson
    Participant

    There is no need to remove the power, however the box has to be in full sby for around 15 mins or so. If the usb stick access light is illuminated when you put in the stick the box creates a recycle bin on it and the upgrade then will not work. Put the box in sby and leave it off for at least 15 minutes (Make sure a recording is not due in the next 15 mins). Reformat the usb stick and copy the .hdf file to it again.

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