Forum › Forums › Forum Site › Site Issues / Problems › Unable to Login Using Firefox
- This topic has 14 replies, 5 voices, and was last updated 11 years, 8 months ago by
grahamlthompson.
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AuthorPosts
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March 10, 2014 at 9:23 am #15538
grahamlthompson
ParticipantAfter having some issues with IE11 yesterday I installed the latest version of Firefox (27.0.1) on new laptop (Win 7 64). All was fine. This morning I can’t logon the browser seems to be stuck in some sort of logon loop.
Any ideas gratefully received
March 10, 2014 at 11:46 am #51245Barry
ModeratorNo help really, posting this using exactly browser, obviously I have logged in ok.
March 10, 2014 at 11:48 am #51246grahamlthompson
ParticipantBarry – 56 seconds ago »
No help really, posting this using exactly browser, obviously I have logged in ok.
Baffled, tried clearing the cache etc. When I enter login details I just get returned to index screen. Which OS Barry ?
March 10, 2014 at 11:56 am #51247Barry
ModeratorWin 7 64 Graham.
March 10, 2014 at 12:05 pm #51248grahamlthompson
ParticipantBarry – 8 minutes ago »
Win 7 64 Graham.
Even more baffling, no problems with other sites that do give me problems with IE11.
March 10, 2014 at 1:22 pm #51249Anonymous
InactiveJust tried with FF 27.0.1 – All OK.
It might be a glitch downloading some JavaScript – try a F5.
Also get problems with IE11 (F12 and setting site to IE10 mode (document mode and U.A. string) (lowest icon) solves any problems for me)
March 10, 2014 at 1:49 pm #51250Anonymous
InactiveNo problem logging on with Win7 64 and FF 27.01 here.
I don’t use IE, but did start it and found out it was version 11, must have been one of the many updates/patches.
One thing I do remember from mickysoft’s IE a few years ago is there’s a tab in the settings internet options connections somewhere that can alter the dns, proxy etc and really mucks up the network connectivity. These settings stay even with IE removal and FF will use them, but from recollection command line doesn’t. Some companies will use an automatic script to update these entries and it’s easily overlooked later.
The other file to check would be windows, system32, drivers, etc, hosts.
** just had something strange happen, started IE11 again to check where the settings were and DNS stopped working, checked router which was fine, but FF, IE and command line wouldn’t resolve anything, IE11 was asking if I wanted to enable/disable something for AMD devices, clicked disable, restarted and after a couple of minutes everything is fine. mickysoft strikes again **
If you haven’t already, also try restarting IE11 a couple of times and wait a bit for it to do whatever it does in the background, it looks as if it’s trying to be too clever again with something.
March 10, 2014 at 2:27 pm #51251grahamlthompson
ParticipantREPASSAC – 1 hour ago »
Just tried with FF 27.0.1 – All OK.
It might be a glitch downloading some JavaScript – try a F5.
Also get problems with IE11 (F12 and setting site to IE10 mode (document mode and U.A. string) (lowest icon) solves any problems for me)
Tried F5 – no luck. Re IE11 tried the fix didn’t work if I understood correctly. According to the info changes made here are only kept for current session.
March 11, 2014 at 9:33 am #51252grahamlthompson
ParticipantBeing playing some more, noticed the small login box on the Guest login on the index page doesn’t appear to have a working hypertext link. The cursor doesn’t change to the usual hand icon. Not sure if this helps anyone figure out the problem.
March 11, 2014 at 3:19 pm #51253Anonymous
InactiveHi Graham, is that with IE11 and/or FF 27.01
you’re logging on from elsewhere so the problem clearly isn’t with the site (it’s also clearly working for the rest of us), it’s happening, I assume, on both IE and FF so it’s not a core problem with IE and FF, it’s something that’s been added to your machine affecting both.
I assume you’re logging in using the same router/network on a different device so it’s not a compromised router issue?
Did you check the proxy settings and host file? With the information you’ve given us it seems to be affecting only the Win7-64 machine. This is the sort of thing I’d expect to see with cross site scripting, malware etc. Do you have any programs (programs and features) that you don’t recognise. What have you installed over the last couple of days.
A lot of the software, downloaded from reputable places, comes with an option to enhance my browsing experience, speed up searches, protect me etc. etc. All rubbish and all pretty difficult to untick on installation. I had this recently trying to find something quicker than handbrake, which I couldn’t and ended up with a fair bit of rubbish on my system.
If it were my machine, after checking the above (proxy,hosts,programs,task-manager,services,start-up,run-once in registry, etc), I’d be running spybot search and destroy, followed by a proper anti-virus scan.
good luck with it, I can only imagine the machine has been compromised
March 11, 2014 at 4:15 pm #51254grahamlthompson
ParticipantWorks on IE11, Other sites don’t work properly like AV Forums and the Google search engine (known issue with 64 bit Win 7 and IE11). Everything works on Firefox except MyHumax. Worked fine one day, stopped working next day on boot. Nothing installed between (computer not even on)
Nothing found on virus and spyware scans.
March 11, 2014 at 4:47 pm #51255Anonymous
Inactivestrange,
absolutely no problems here on win7 64 with FF 27.01
I know you said you’ve cleared out cache etc. I take it that also includes cookies, history etc. under options – privacy on FF
I’m on the latest, I think, java se7 u51 10.51.2.13
it’d be worth checking java version and updating if necessary and restarting FF afterwards. If that doesn’t help then aside from spending hours letting windows check for updates and updating in the back ground just to make sure, I really don’t know
March 11, 2014 at 10:38 pm #51256Anonymous
Inactivedamian – 5 hours ago »
it’d be worth checking java version
It does not need java.
Using firefox and not having java works for me.
March 12, 2014 at 12:38 am #51257Anonymous
InactiveThanks Luke, I’ve not looked at the code, just wanting to pin point any differences to rule them out, there can’t be many differences on a new laptop running win7-64 with the latest FF 27.01, java and flash would probably get updated first and aside from those it should be pretty clean.
Graham’s not mentioned whether he’s cleared cookies
Starting IE11 on my pc caused network problems for a while, which may have been a coincidence, but I doubt it; however everything else working on FF for Graham except MyHumax with cache,cookies,history cleared makes no sense whatsoever. I know Graham raised the issue, but I have a very similar setup with recent win7-64 and FF 27.01 and I’m intrigued to find out what the problem is/was and the solution.
March 12, 2014 at 9:07 am #51258grahamlthompson
ParticipantHi Everyone – logged on in Firefox at last. Tried clearing cookies again. Closed Firefox and appeared to be the same. However about 15 seconds later the guest message disappeared and I was logged in (very odd). Going to close Firefox and re-open to see if it happens again.
EDIT
It did, this time clicked on login at top of box, details still there, ticked remember me and logged in.
Now seems OK after reloading Firefox.
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