Network access

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  • January 25, 2014 at 6:52 pm #15394
    Anonymous
    Inactive

    I am having an odd problem with network access.

    If I go to media – storage after I turn on the unit (from standby) when there is no recording happening, I do not get the icon to select network access.

    If I then go the the system setting for Ethernet (I am cable connected via a powered hub and power-line to my router), I can see that the network is connected.

    If I then exit the menu and access storage again, the network icon is present.

    Is this a known problem?

    Many thanks

    Bryan

    January 26, 2014 at 1:28 pm #50347
    Anonymous
    Inactive

    Do the power-line adapters have power saving features?

    January 26, 2014 at 1:48 pm #50348
    Anonymous
    Inactive

    No, nothing special. The power-line feeds into a 4 port hub and the Hummy and TV connect into the hub. The TV finds the network consistently.

    The Hummy must also be able to see the network as I can FTP into it. It appears to be only the storage menu that doesn’t get enabled for some reason.

    January 26, 2014 at 3:16 pm #50349
    Barry
    Moderator

    Welcome to the Forum BryS :-)

    I have raised this with Humax Towers as I have witnessed the same problem when connected by cable, not experienced same via wifi.

    January 26, 2014 at 3:37 pm #50350
    Anonymous
    Inactive

    Thank you Barry.

    February 3, 2014 at 1:28 pm #50351
    Anonymous
    Inactive

    Hi. I’m seeing exactly the same problem. How responsive are Humax Towers when it comes to this sort of thing?

    I bought mine just before Christmas and I guess it’s been on a shelf in a stockroom for a while before that. I plugged it in and it claimed no software updates available, so I guess nothing released in the last few months.

    March 12, 2014 at 7:39 pm #50352
    Anonymous
    Inactive

    I have same issue. Tech support tried to persuade me it was my ethernet cable but not convinced

    March 12, 2014 at 8:50 pm #50353
    Anonymous
    Inactive

    yep same problem here too. I resolve it by going into the TV portal and coming back out. Network then shows up. Defo a firmware fix needed.

    Must get round to doing a video at the weekend to post my thoughts on improvements.

    March 12, 2014 at 9:15 pm #50354
    grahamlthompson
    Participant

    New software releases are not available at all times. They are not transmitted continously.

    http://www.dtg.org.uk/work/download_schedule.php

    If the update is not currently being broadcast, then then the only way to update is download the latest version and update via usb.

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