FVP4000T hard drive will not reformat

Forum Forums Freeview HD FVP 4000T, 5000T FVP4000T hard drive will not reformat

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  • #14550
    Anonymous
    Inactive

    Does anyone else have this problem. The only way I can get the drive to format is to delete all partitions with a PC, then reinstall the disc in the Humax. It will then format normally and everything is fine – except it will not reformat a second or third time. I have tried a replacement drive which exhibits the same symptoms. Is this a generic fault with the FVP4000T, or is it peculiar to my machine?

    I also have an FVP5000T which I’d like to try but am reluctant to loose all recordings just to find out if this has the same issue. Incidentally is there any real difference between the two machines other than cosmetic? They seem to behave exactly the same to me and obviously run identical software.

    #43376
    Martin Liddle
    Participant

    lawrencewp – 7 mins ago  » 

    It will then format normally and everything is fine – except it will not reformat a second or third time. I have tried a replacement drive which exhibits the same symptoms. Is this a generic fault with the FVP4000T, or is it peculiar to my machine?

    Do you get an error message when you attempt to format; if so what does it say? Why do you need to format so frequently? Next time you have it attached to the PC could you use something like Crystal Diskinfo to look at the SMART data and post the results here so we can see the health of the drive.

    Incidentally is there any real difference between the two machines other than cosmetic? They seem to behave exactly the same to me and obviously run identical software.

    They are very similar (early FVP-5000T were shipped with motherboards labelled FVP-4000T). My view is that it was a marketing attempt by Humax to get away from the terrible reputation of the FVP-4000T.

    #43377
    Anonymous
    Inactive

    Thanks for quick reply. Basically the machine works fine, recordings are reliable and I can delete recordings individually. However I wanted to sell the machine, so decided to do a reset and reformat, so that the new owner could start from scratch.

    The built in disc check reports no errors, but when I try and reformat I get a message saying “cannot format hdd cannot format the storage due to unknown error”. Sometimes after multiple attempts it succeeds in formatting. And it always seems to work when I start off with a fresh disc, or one that has had all data and formatting removed. Obviously I only need to reformat once, but I’d like to be confident that the new owner has the ability to do this via the menus – and not by having to first remove the drive.

    #43378
    Martin Liddle
    Participant

    lawrencewp – 15 mins ago  » 

    Obviously I only need to reformat once, but I’d like to be confident that the new owner has the ability to do this via the menus – and not by having to first remove the drive.

    I have never formatted the drive in my FVP-5000T so I don’t have any personal experience however I don’t recollect seeing this problem reported previously. Plenty of people have been advised to format their drive so I suspect there is something slightly odd about your box. Hopefully someone else here will have an idea about what is going on.

    #43379
    Anonymous
    Inactive

    I have exactly the same problem. I purchased a used Humax 5000 T and the hard drive had been used 90% of its capacity.

    I want to reformat the drive but unfortunately it is saying that it can’t do this due to an unknown error. Is the only way to remove the hard drive reformat on a computer and then put back in the device.

    #43380
    Anonymous
    Inactive

    Here is the error

    [attachment=94646,2137]

    #43381
    Martin Liddle
    Participant

    Mash – 4 mins ago  » 

    I want to reformat the drive but unfortunately it is saying that it can’t do this due to an unknown error. Is the only way to remove the hard drive reformat on a computer and then put back in the device.

    I can’t think of any other way to do it. Whilst you have the drive removed it would be worth looking at the SMART data from the hard drive (using something like Crystal Diskinfo) to get an understanding of the health of the drive.

    #43382
    Anonymous
    Inactive

    Thanks Martin. Just for clarity what format do I format the drive as before I reinstall into the Humax. I am using a Mac, but I think I have a choice of how to initialise/format.

    I think I read somewhere that the operating software isn’t on the main storage HD.

    #43383
    Martin Liddle
    Participant

    Mash – 59 mins ago  » 

    Just for clarity what format do I format the drive as before I reinstall into the Humax. I am using a Mac, but I think I have a choice of how to initialise/format.

    It doesn’t matter what format you use (because the Humax will hopefully reformat the drive automatically when reinstalled) but you want to do what Windows calls a full format; not sure what the Mac equivalent is but if it formats the drive in a few minutes you can be pretty confident it wasn’t a full format.

    I think I read somewhere that the operating software isn’t on the main storage HD.

    Correct, the firmware is in flash RAM on the motherboard. The hard drive has the recorded data, the cached EPG data, time shift buffer and space for use by the various streamed content players,

    #43384
    Anonymous
    Inactive

    I changed the hard drive for a WD 1TB. I formatted in the Mac as ExFat. Installed the drive, selected Humax to resent to factory default and reformat the drive. It seemed to work and all good so far!

    #43385
    Anonymous
    Inactive

    Yes, I have never had any problems reformatting a disk after wiping it in a PC, but they never seem to reformat a second time in the Humax. So if you want to retain the original factory seal on the recorder the only option seems to be to manually delete every recording separately. I can only assume this is a glitch affecting most or all FVP4000 / 5000 models.

    #43386
    Anonymous
    Inactive

    I recently purchase an FVP5000T with a declared noisy hard drive. I decided to reformat and see if this made the drive any quieter but encountered the usual problem where it would not reformat. I therefore decided to break the seals and remove the drive. Surprised to find a much bulkier and higher power consumption Toshiba drive was fitted in place of the more usual Seagate Pipeline. (Maybe there were supply issues, or perhaps the Seagate unit is cheaper?). Anyway to cut a long story short I decided to fit a Seagate unit and this ran quietly as expected and it also formatted correctly the first time, but not again!

    Strangely the Toshiba drive seems to work fine when connected to a PC which makes me wonder if there is a compatibility issue between it and the Humax?

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