pugs712 – 46 minutes ago »
hi sorry the product is the hdr 1000s and the problem is with portable hard drive via usb for some reason it works fine with other video formats but not h.264 i get picture but no sound help
H264 isn’t likely to be the issue (it’s the native video format used by HD TV). Most likely reason is the audio format. At a guess the audio is a non supported standard like DTS. If so you will need to replace the audio track with a compatible format.
My hdr works OK with AC3 (Dolby Digital), AAC and MP2. It doesn’t decode DTS or pass it one to an AV amp with a DTS decoder.
Use Medianinfo to analyse what your files contain (Full details in treeview).