no sound with h.264

Forum Forums Freesat HD HDR 1000, 1010, 1100S no sound with h.264

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  • #14370
    Anonymous
    Inactive

    when i watch a film in file format h.264 the pictures great but there,s no sound any ideas !!!!!

    #42422
    Barry
    Moderator

    Please only post in one area – duplicate post removed, this post can be moved if in wrong area which I suspect it is.

    Which Humax product, and how are you viewing, streaming over network or via usb?

    #42423
    Anonymous
    Inactive

    hi sorry the product is the hdr 1000s and the problem is with portable hard drive via usb for some reason it works fine with other video formats but not h.264 i get picture but no sound help

    #42424
    grahamlthompson
    Participant

    pugs712 – 46 minutes ago  » 

    hi sorry the product is the hdr 1000s and the problem is with portable hard drive via usb for some reason it works fine with other video formats but not h.264 i get picture but no sound help

    H264 isn’t likely to be the issue (it’s the native video format used by HD TV). Most likely reason is the audio format. At a guess the audio is a non supported standard like DTS. If so you will need to replace the audio track with a compatible format.

    My hdr works OK with AC3 (Dolby Digital), AAC and MP2. It doesn’t decode DTS or pass it one to an AV amp with a DTS decoder.

    Use Medianinfo to analyse what your files contain (Full details in treeview).

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