Hi,

I’ve upgraded from a HUMAX HDR-FOX T2 Freeview HD Recorder to a HUMAX DTR-T1000 YouView Recorder and am having some signal problems.

Previously, I haven’t had any problems with reception. I live in a block of flats where each one has a TV aerial socket providing Freeview HD.

My new YouView box seems to be quite temperamental. Programs (especially on HD channels) go blocky for a few seconds (<1 minute) every 10-15 mins and occasionally disappear altogether with an error message. When I look at the settings page, the Humax continues to say 80% signal strength but the signal quality drops from 100% to 0-50%.

I’ve tried restarting, changing the aerial cable, retuning, and unplugging other nearby devices (a DVD player) that might have been causing interference.

The only thing that seems to fix it is switching back to my old Humax box. The TV (using the aerial passthrough through the Humax) seems to be unaffected.

Is this a known fault on the YouView box? Is it faulty? Is there anything else I could try to fix it? Any other suggestions?

Many thanks.