Cant change channel when recording

Forum Forums Freesat HD HDR 1000, 1010, 1100S Cant change channel when recording

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #13994
    Anonymous
    Inactive

    I have Humax-1000s 500gb freesat box,

    Its only 2 weeks old, but it seems to have a problem, when I recording 1 programme, I try to change the channel on certain channels, but it says it can’t change when recording.

    But it does let me change to a few channels then not others

    Any help would be good

    Tim

    #40308
    Anonymous
    Inactive

    Go to settings > System info > Signal info.

    At the foot of the page does it say “freesat box connected with 2 cable”? If not, note schedule, do a factory reset and try again.

    #40309
    Anonymous
    Inactive

    Thank you for your help,

    It does say connected with 2 cables but tuner 2 still says no signal, I swap cables around and done factory reset and still not working

    Any help would be great

    Tim

    #40310
    grahamlthompson
    Participant

    tim77 – 2 minutes ago  » 

    Thank you for your help,

    It does say connected with 2 cables but tuner 2 still says no signal, I swap cables around and done factory reset and still not working

    Any help would be great

    Tim

    Tuner 2 only indicates when it’s being used (the 2 cables found message indicates all is OK). If you start a recording then tuner 1 is used for the recording and tuner 2 is then active, if you now look at diagnostics you should see both tuners indicating signal strength/quality.

    Try this start a instant recording on BBC1-HD, then a second on BBC-HD. Tune to ITV1-HD and press pause, if you can pause ITV1-HD all is OK.

    #40311
    Anonymous
    Inactive

    It is working,

    Thank you

    #40312
    Anonymous
    Inactive

    i have the same problem ( hdr 1000s ) my unit says only one cable connected ! i have two cables connected, i’ve checked all connections, tried the above recording suggestion and also a factory re -set. i get good signal on cable two on certain channels and i get good signal on cable one on other channels !!!!!!! i’ve also tried un-plugging the unit and then resetting again. nothing seems to work ? any help most welcome.

    ray.

    #40313
    Anonymous
    Inactive

    ray – 10 hours ago  » 

    i have the same problem ( hdr 1000s ) my unit says only one cable connected ! i have two cables connected, i’ve checked all connections, tried the above recording suggestion and also a factory re -set. i get good signal on cable two on certain channels and i get good signal on cable one on other channels !!!!!!! i’ve also tried un-plugging the unit and then resetting again. nothing seems to work ? any help most welcome.

    ray.

    See #2 and #4. Do a factory reset and watch for the message confirming two cable operation. On the System info – Signal page look for the message at the foot of the screen.

    #40314
    Anonymous
    Inactive

    many thanks, all up and running now. MERRY CHRISTMAS AND A HAPPY NEW YEAR.

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