Box Randomly shuts down during replay

Forum Forums Freesat HD FOXSAT HDR Box Randomly shuts down during replay

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  • #13587
    Anonymous
    Inactive

    Hi

    I’m new to the forum but I’ve had the HDR for a few tears now and until recently it’s been as good as gold. However of late it would randomly shut down during replay of recorded media either HD or SD and having spent 35+ years in the computer industry I suspected HD and/or heat as the most likely cause of the failure so the 320mb Seagate was replaced with a 1Tb WD Green AV drive and the fan with a working spare and for a short while it appeared that the problem was fixed. However last night when watching an ITV1 HD recording the problem re-occurred and required the box to be re-started as usual with the power on stand-by button and it then performs a normal boot and I can select media a continue and all is well for a bit longer. Has anyone else experienced something similar or got any other suggestions as to a possible cause??

    #37411
    Anonymous
    Inactive

    Failing / failed capacitors in the PSU are a common cause of problems of this kind. First step is to looked for domed tops on the caps.

    #37412
    grahamlthompson
    Participant

    Have you tried copying a problem SD recording to a usb drive and playing it back on a PC ?

    Connecting the drive to a Linux booted PC and running a disk check might be a good idea. Is the drive a CE rated model ?

    #37413
    grahamlthompson
    Participant

    grahamlthompson – 16 seconds ago  » 

    Have you tried copying a problem SD recording to a usb drive and playing it back on a PC ?

    Wrong button

    #37414
    Anonymous
    Inactive

    Hi

    Thanks for the quick replies. The power supply suggestion will be my next port of call and yes WD says the following re CE “SilkStream Optimized for smooth, continuous digital video playback of up to twelve simultaneous HD streams.

    SilkStream is compatible with the ATA streaming command set so CE

    customers can use standard streaming management and error

    recovery options.”

    Having looked on the Humax beta site I see that the latest release HPRSFCI 1.00.21 should include a previous fix for bad sectors, I wonder if it may be worth going back to HPRSFCI 1.00.20 which describes my problem to a T?? any input from Humax on this thought.

    #37415
    Anonymous
    Inactive

    Update to my problem

    Caps looked OK and scoped o/p’s from power supply and all looked clean to me so decided to re-load HPRSFCI 1.00.20 firmware and that evening box was OK watching the whole of the touring cars recording (about 6 hours). Overnight it got re-loaded with HPRSFCI 1.00.21 and as of today 2/9 the box has performed faultlessly so here’s hoping the firmware re-load solved my problem. Thanks again to those that replied with some good suggestions. :D

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