Cannot get Freesat HDR to perform a OTA s/w update

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  • July 23, 2012 at 11:34 am #13376
    Anonymous
    Inactive

    I recently bought a new Humax Freesat HDR after the last one gave up the ghost. Unfortunately, it is stuck on version 1.00.17 of the software and I cannot get it to auto or manually update.

    When I go into the Manual Update menu and hit “search”, the box immediately comes back with “New software is not found”. Furthermore, the “strength” and “quality” indicators are both at 0%. Is this normal? The strength/quality indicators for both tuners are at 90%/100% in the diagnostics screen.

    The box has been left in standby every night since I bought it, but no automatic update has been performed.

    Can anybody explain what is happening? I know I can update via USB, but I haven’t got a suitable memory stick, and if the box is faulty I want to take it back.

    Regards,

    Steve

    July 23, 2012 at 11:45 am #32919
    Barry
    Moderator

    Welcome to the Forum :-)

    The OTA is not currently on air for some reason – I have made Humax Towers aware, and they are looking into it.

    July 23, 2012 at 6:09 pm #32920
    Barry
    Moderator

    I wonder if the OTA lock down due to some sporting tournament has already commenced?

    In which case the OP will have to source a pendrive to update.

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