on demand channels – No or bad signal

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  • April 27, 2011 at 7:16 pm #12143
    Anonymous
    Inactive

    HELP!!

    im new to the forum but hoping someone can help…

    My Foxsat hdr box has stopped getting on demand iplayer

    All I get is ‘ No or bad signal’ and then a blank screen. also fails from using red button when viewing bbc channels.

    I have it connected to my router and is using DHCP, I can ping the box from a PC and have changed the router reservation ip, reset box and it picks up the new ip address reserved for it. So I know it is connecting to the router. Router has also been reset.

    I have reset the pvr box and then a factory reset but still the same error!

    is it possible to manualy tune the iplayer channel?

    I also get ‘channel scrambled’ or something along those lines and that can happen on a channel being viewed or on a recorded programme. plus if I rewind to the point that froze with the error it wont do it again. I first thought maybe it had lost signal when recording but as its doesnt happen on same spot twice it cant be!

    Does this sounds like a hardware issue ? and if so how do I get humax to resolve?

    Hope someone can help as it makes me think I have wasted my money on humax

    April 27, 2011 at 7:23 pm #25613
    Anonymous
    Inactive

    My first inclination would be for you to double check the downlead connections are well made at both PVR and dish ends and then check the dish alignment. Once you have sorted out the apparent reception problem then see if the iPlayer problem persists.

    April 28, 2011 at 9:56 am #25614
    Anonymous
    Inactive

    I never had a problem with the sky connected to the dish on same cabling. also its not a constant problem. when I was looking at the signal strength in diags it was dropping constantly… it didnt when I first started using the humax and after I did the factory reset thats steady again.

    plus I didnt think iplayer on deman would be using the coax connection as it uses broadband connection? wouldnt have thought it needs to keep connection with satelite like sky boxes do as thats just so sky can charge you for sky+ feature.

    I also have problems with the rewind function on live tv as it constantly freezes up when I try to use it.

    is there an update for these boxes maybe? im on HPRSFCI 1.00.13

    April 28, 2011 at 10:30 am #25615
    Barry
    Moderator

    Yes there is a later Beta release version 1.00.15 see my post:

    Here

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