2015 – The year Humax lost the plot?

Forum Forums Miscellaneous The Lounge 2015 – The year Humax lost the plot?

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  • #67554
    grahamlthompson
    Participant

    Barry – 15 minutes ago  » 

    If memory serves from conversations with Humax Towers the UI first appeared on Humax products in the German market….I notice they don’t appear to get the ‘meat pie’ shaped units :-)

    They would have to be sausage shaped for the German market :-)

    #67555
    Barry
    Moderator

    grahamlthompson – 9 minutes ago  » 

    Barry – 15 minutes ago  » 

    If memory serves from conversations with Humax Towers the UI first appeared on Humax products in the German market….I notice they don’t appear to get the ‘meat pie’ shaped units :-)

    They would have to be sausage shaped for the German market :-)

    pmsl – so much it hurts 😆

    #67556
    Anonymous
    Inactive

    Barry – 49 minutes ago  » 

    If memory serves from conversations with Humax Towers the UI first appeared on Humax products in the German market….I notice they don’t appear to get the ‘meat pie’ shaped units :-)

    German iCord Evolution has got a review on Amazon.de from December 2013.

    The Australian 4Tune HMS-1000T was launched alongside Australia’s freeview play in September 2014.

    #67557
    Anonymous
    Inactive

    I think as a general overview Humax have lacked a certain focus and ultimate quality control for a while. Im not sure what year they lost the plot but I sense its been a bit up and down for them

    When I saw the 8000T, even with its 40gb hard drive I thought this is a company that means business. It was a quality product that shook up a market full of plastic rubbish with slow channel change times and software glitches like freezing.

    The 9000 series seemed to have software update issues, fan always on,fan noise issues and clock failure issues.

    I sense than a period when it was going well(perhaps the Fox) but they crowded the product range with DTR vs HDR prefixes…youview and freesat. It just got a bit confusing as to what the latest freeview model was and who they were allowing to put branding on them. I think there was a 1000 a 1010 etc and various fascias for very similar models.

    Then they started building to a price to compete with others in the battle to lower prices. The HDR 2000T is flawed but looked more inspiring on the shelf than a very plastic looking Panasonic with tiny function leds in the corner. A fair point is that there was little else in the price area that looked tempting. However its not hard to add a three colour led and some extra care in presentation

    I dont know how the crowded transmission and British transmission standards complicates matters, if at all.

    Having owned a 8000T and briefly a 9200 I relied on some brand loyalty

    Ok this is just my viewpoint and I missed generations and was then shocked by the hard drive noise in the Humax economy model.

    The 4000 designer series doesnt inspire me. Im just looking for them to launch a rock solid, quiet, standard looking box that does what it says on the box and gets rave reviews :) I will certainly be looking to pay more than bargain basement to get what Im looking for

    Best wishes

    #67558
    Martin Liddle
    Participant

    Minstrel SE – 39 minutes ago  » 

    The 9000 series seemed to have software update issues, fan always on,fan noise issues and clock failure issues.

    Again I have a very different view of things. There were a lot of software updates for the 9200T but that was because Humax were listening to their customers and adding functionality with each release. I bought an early 9200T and watched it develop from basic, set recordings to start and finish at specified times recorder to a fully fledged Freeview recorder with Series Link and accurate recording. One could argue that Humax pushed the hardware a little too far but at least they were trying to react to what the customers wanted. I think the number of people complaining about fan noise on the 9200T was tiny; you obviously have very sensitive hearing. The clock problem only emerged after units had been in service for several years (five years in our case) and user Biggles on here came up with an explanation of the problem and a straightforward DIY solution. Apart from the clock issue the 9200T hardware has been pretty robust with very failure reports for other Humax designed components.

    I sense than a period when it was going well(perhaps the Fox) but they crowded the product range with DTR vs HDR prefixes…youview and freesat. It just got a bit confusing as to what the latest freeview model was and who they were allowing to put branding on them. I think there was a 1000 a 1010 etc and various fascias for very similar models.

    I agree the HDR-FOX T2 is probably the best recorder Humax have produced for the UK market and we are still using one. It wasn’t Humax who came up with the different standards such as Youview and Freesat but it is hardly surprising they offered boxes for the different standards. Forums like this exist to try and guide confused users through the maze of options.

    Then they started building to a price to compete with others in the battle to lower prices. The HDR 2000T is flawed

    That is your opinion; we have an HDR-2000T and it continues to give good service and we have no regrets about the purchase. There are some bugs in the software that Humax could have corrected but nothing that for us is show stopping.

    #67559
    Anonymous
    Inactive

    Martin Liddle – 48 minutes ago  » 

    That is your opinion; we have an HDR-2000T and it continues to give good service and we have no regrets about the purchase. There are some bugs in the software that Humax could have corrected but nothing that for us is show stopping.

    Totally agree. The 2000T does what I want it to do – with a few minor problems (lack of wide button – and wide doesn’t work properly anyway). It is still possible to save SD programmes to external disk (and HD ones, if you know what you are doing).

    #67560
    Anonymous
    Inactive

    Yes Im probably over stating the 9000 series issues. I never complained about noise before this 2000T. Fan noise or disc spinning has never bothered me until I heard the disk head on a 2000

    I read issues of freezing with the 9000 series and the fan always on before the update wasnt too popular. Probably no more issues than any other manufacturer.

    I agree that my experience will affect my opinion on the matter. I was brand loyal but found the customer service poor and the noisy hard drive was horrendous. I dont have over sensitive hearing…years of loud headphones have ensured that. However when I can hear the thing rattling and chuntering away from the kitchen, something was seriously wrong. Ive quietened it down and feel another hard drive unit will sort it out.

    Im not the only one and enough people have complained about it. The response was “ours is fine in the office” and keep taking it back…maybe thats the response these days but its not acceptable in my book

    There are some great things about the unit which is why im still running it but its just a shame that its been tainted as a purchase

    Believe me Im not trying to run a one man, bash Humax campaign but do feel something isnt quite right about their final design and quality control standards.

    #67561
    Martin Liddle
    Participant

    Minstrel SE – 15 minutes ago  » 

    I read issues of freezing with the 9000 series and the fan always on before the update wasnt too popular.

    What update are you referring to?

    I agree that my experience will affect my opinion on the matter. I was brand loyal but found the customer service poor and the noisy hard drive was horrendous.

    I completely fail to understand why when you were so unhappy you didn’t take it back which is what most people would have done.

    #67562
    Anonymous
    Inactive

    I completely fail to understand why when you were so unhappy you didn’t take it back which is what most people would have done.

    Yes I wonder myself but part of the explanation is stress and a shop that had tried to give me a tatty used unit in a box causing a row.

    Couldnt face going back there and I also spent some time wondering if all new HD units were like this. Rightly or wrongly I like to get hands on when confused with it. If Im told it could be a subjective problem, I like to prove the point. As a project it can be fully sorted. Ive been busy but have gone far enough to make it acceptable without spending too much

    I agree with you though…it should have gone back but Im not writing this through bitterness. Ive sorted it to an acceptable level with damping of the lid and the drive. Im not going through it all again but the casing was acting as an amplifier membrane at critical resonances…a cheap drive, a plastic shelf, thin casing with no damping and its no wonder issues arise.

    If it had gone back I would still have had a poor opinion of Humax (probably even worse) so I fail to see the point you are making there. I have moved on but I am interested in the Humax forum and I will warn others to be wary even if you dont feel comfortable with that. I am sensible enough not to have a go at their newer products which I have no experience with.

    Cheers all the best

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