Current BBC Recording Debacle

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Viewing 13 posts - 46 through 58 (of 58 total)
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  • #90251
    Anonymous
    Inactive

    I have just observed another oddity, this time with the BBC EPG on my 5000T, though it has since been corrected and would not have impacted upon my recording needs.

    For a short while I was seeing the BBC2SD and BBC2HD EPGs were displaying programmes after 2315 tonight one programme out of step with each other. I didn’t have time to check which one was wrong before it sorted out.

    Hopefully it will not recur, but if you are intending to record anything after 2300 tonight on BBC2, just be careful to check that the EPG is correct.

    #90252
    grahamlthompson
    Participant

    In light of the continuing issues I have today complained to OFCOM including links to the appropriate threads in this forum. I will report what happens.

    #90253
    Anonymous
    Inactive

    grahamlthompson – 3 hours ago  » 

    In light of the continuing issues I have today complained to OFCOM including links to the appropriate threads in this forum. I will report what happens.

    I would be really interested to learn of their reply Graham.

    #90254
    Anonymous
    Inactive

    There have been issues which ruined my recordings on a few nights. I dont record often so dont know how long the problem was going on for

    I recorded four Vic & Bob shows one after another and the recodings were messed up with early starts and cutting off the end. Ruined so I had to delete them

    Shows on other nights experienced the early starts so I would get a minute or so of the previous programme and the whole break.

    It seems to be back to normal more recently but I hope this doesnt happen again as its annoying

    #90255
    Anonymous
    Inactive

    I suspect that the issue is not entirely limited to the BBC.

    Yesterday, I noticed that "The Chase" was not showing a timer icon in the epg despite it being part of a series link. The same was evident in the recordings list.

    I decided not to try to change anything but just wait to see what happened.

    The episode did indeed record, however, I have just begun playback and it has missed the first 5 or so minutes of the show. (I haven't gone to the end to see if it has overrun because I don't want to see the endgame lol).

    I have also noticed that the 28th March is not showing a timer icon.

    [attachment=71821,1238] [attachment=71821,1239]

    #90256
    Anonymous
    Inactive

    Don’t know if this is relevant but I always load/refresh my epg from BBC1 HD?

    #90257
    Anonymous
    Inactive

    I can now confirm that the episode overran by 5 minutes also.

    #90258
    grahamlthompson
    Participant

    Just checked on my 5000T. My recording did indeed start at 17:05 but it didn’t overun, It stopped at 18:00.

    #90259
    Anonymous
    Inactive

    Unfortunately I have deleted but mine also said that the recording ended at 18:00. I have just watched another recording and now know that there is always at least 5 minutes of guff after the show ends, so it didn’t overrun after all.

    #90260
    Anonymous
    Inactive

    Anyone had any more problems lately? I’m pretty sure Fleabag (BBC1 HD) has recorded this weeks incorrectly as the beginning is the local news (well the red screen for when local news is on but not shown on BBC1 HD) and the ending looks like it’s at the start of the programme I recorded straight after it.

    #90261
    Martin Liddle
    Participant

    Interesting BBC cockup last night when a recording labelled as Match of the Day was made (BBC1 HD) but started part way through the 10pm News (funnily enough during a segment of the news on last nights football) and lasted for seventy minutes (22:29 to 23:40). So this included the end of the main news, the time where local news is shown on SD, a weather forecast and the programme Glow up. Quite what went wrong I have no idea.

    #90262
    Anonymous
    Inactive

    That appears to have been a consequence of the BBC thinking they had the rights to show a midweek MOTD when apparently they did not so had to pull it in a bit of a panic cocking up the EPG info in the process.

    #90263
    Anonymous
    Inactive

    Complain to the BBC.

    I complained about “The Papers” on News24 being incorrectly coded and they fixed it within a few days.

    Complain at http://www.bbc.co.uk/complaints/.

    Keep the complaint short, factual and non-emotional (don’t use adjectives) and give dated examples.

    Suggest the solution you consider sensible.

    Don’t complain about two things in one complaint – create a separate complaint for each.

    I included “I am using a Humax FVP-4000T set top box which meets the Freeview+ specification. Both ACCURATE RECORDING and SERIES RECORDING work on all other channels. I have invested in a Freeview+ box so that I can use these features but the BBC is not transmitting the correct signal to allow me to do so.”

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