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Rocksta – 9 hours ago »
When pressing pause on a live broadcast, it no longer pauses, I just get the message:
“The function does not work while retrieving data for time shift buffer.
Try again in a few minutes.”
I believe that one comes up if you try rewinding only a minute or two after starting to watch something. I believe it’s saying there isn’t enough in the buffer yet to allow you to rewind. Watch for just a little longer and you should be ok.
Yes I know, I’ve had my Humax HDR-1000S for about 6 years
.As I was trying to pause, I didn’t want to try off/on, power-cycling etc as that would be counter to what I wanted to achieve. I’ll try again later and see if it’s cured by power off/on.
Rocksta – 6 mins ago »
Yes I know, I’ve had my Humax HDR-1000S for about 6 years
.As I was trying to pause, I didn’t want to try off/on, power-cycling etc as that would be counter to what I wanted to achieve.
The other possible explanation is that the time shift buffer has become corrupt. The easy fix is to format the hard drive but that has the rather serious consequence of deleting all the stored recordings.
Those with a HDR 1800T or 2000T please check, info received that it should be working now. Fox T2 still has issues I believe.
Barry
Re: HDR2000T
Still get the “We’ll be back soon” message but clicking through this I played a couple of programmes OK.
Re HDR299T
Yes now working but still getting we have a problem{ Houston} message as above.
sorry cant spell HDR2000T was meant
Does anyone know whether the following issue is known on 4000T:
I don’t use the iplayer app on the Humax very often as it always seemed to fail when watching live TV – ie going into iplayer to watch from the star a programme currently being broadcast.
Eg I used to try to watch Newsnight from the start if it was mid-broadcast – it played ok for a few minutes then always suddenly cut to some cooking programme that I assume was on earlier that day.
I’ve done the same on a youview box and it works without issue so am wondering whether it’s a known problem.
Rocksta – 18 hours ago »
HDR-1000S YouTube still not working as of now.
A new problem seems to be occurring as of today (as far as I know):
When pressing pause on a live broadcast, it no longer pauses, I just get the message:
“The function does not work while retrieving data for time shift buffer.
Try again in a few minutes.”
I also needed to re-login to iPlayer, as this seems to be a new BBC tactic.
Just to watch tv, FFS.
That just means you have reset the time shift buffer by changing to a new channel. it needs to build some content so live pause works. Try it again after about 15 seconds or so.
I still have the pause problem 24 hours or so later, even after power-cycling:
“The function does not work while retrieving data for time shift buffer.
Try again in a few minutes.”
We have more than half a terabyte of stuff recorded and my wife won’t consider losing her stuff to a disk re-format.
Obviously I have tried “again in a few minutes” too more than a few times.
Watching A recording on my 5000T about 10 mins or so, my 5000T switched to netflix and would not respond to remote control. No way to exit.
Shutting down the box and re-boot got back to live TV. Watching content recorded earlier now on HDR-1000S by switching to AVR input for this box
Better half is not happy
Anybody else had similar ?
iplayer and ‘start from beginning’ from iplayer both now working again.
My other half and I watched a number of recordings on my 4000T yesterday with no problems. I guess you ran into an out-of-memory/almost crash experience. Was it working correctly after the reboot?
I have checked Netflix and YouTube recently (not yesterday) and they are OK and Not OK, as expected.
I just got delivery of the AURA box and can confirm that iPlayer is NOT working in the APPS section and nor is catch-up via the TV schedule “last 7 days” function.
I have reported this to Humax Customer Services via email (as not open Saturday for a phone call) as well as Richer Sounds (supplier). Looks like this box will be going back as not fit for purpose.
Also, as reported elsewhere, Netflix is not available and it cannot be downloaded from the Play Store as it is blocked.
Shame, thought Humax had a winner here . . . . .
Hi I have Humax 1010S, from about 2015. iPlayer does not connect. It gives one of 3 error messages:
1. Asks me to connect to Internet (but I’m already connected)
2. A grey bar with “loading bbc iplayer” stays on screen
3. Incorrect Link – The link is currently not available.
If I keep trying it may connect after several attempts. Once connected it streams OK.
Other streaming services such as Netflix connect first time and work fine.
I’m using Vodafone broadband 39mbps using Ethernet cable from router. I’ve tried using wireless but same issue.
I also have a smart TV which always connects to iPlayer first time using same wireless.
Humax customer support is hopeless, just tell me to restart the router and box.
I’ve had a look through this post (32 pages!) but I can’t see any suggestions. Are they pinned in a sticky somewhere else?
Thanks
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