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FVP-5000T began showing erratic behaviour about a week ago. Youtube would not load at first attempt. As of October 8th YouTube shows a message about loading app from app store then redirects and shows a blank youtube home screen.
New Issue with 5000T this morning. Trying Youtube I get “Connection Has Failed – Please check your network connections and try later)
Network is connected by cat 5 cable, My5 Works OK). All my kit is connected to a network switch so all units use the same connection to the router network switch.
If I use my Phone and try casting I get the grey screen others have posted.
1000S does not say connection has failed just get the connecting to YouTube message.
I’m starting to think that Humax haven’t been paying their rent.
My new PVR 5000T is now also affected by this issue. It started happening yesterday. So I now have this issue as well as being unable to play programmes using the BBC iPlayer app. I’ll be watching out for those fixes.
Just spoken to Humax, a known problem for which they blame YouTube. Working on a fix but can’t tell me how long.
Following for any updates
Have iplayer fault also, and unable to get youtube for 2 Days now.
Began to throw up the message intermittently and could occasionally reach youtube but zero success now.
Phoned many times but customer service never answer.
Humax seem to have a very flippant attitude to failures with their service, certainly no sense of urgency in sorting out these annoying failings.
Please post any updates as soon as known, thanks.
suet – 2 mins ago »
Have iplayer fault also, and unable to get youtube for 2 Days now.
Began to throw up the message intermittently and could occasionally reach youtube but zero success now.
Phoned many times but customer service never answer.
Humax seem to have a very flippant attitude to failures with their service, certainly no sense of urgency in sorting out these annoying failings.
Please post any updates as soon as known, thanks.
iplayer now mostly working on both FVP and Freesat units.
Hello, thank you for adding me to the forum.
I recently started having problems accessing YouTube on my Humax HDR1100S. When YouTube is selected from the On Demand menu the message ” you are being directed to YouTube.com” followed by a screen full of grey rectangles, any ideas?
I have the same problem, no utube. Get it ok on my firestick so seems it’s a Humax problem, they have probably stopped paying utube for the service. Not good enough Humax.
Jasper589 – 15 mins ago »
I have the same problem, no utube. Get it ok on my firestick so seems it’s a Humax problem, they have probably stopped paying utube for the service. Not good enough Humax.
I rather doubt that Humax pay YouTube anything. In several cases I suspect service providers have paid Humax to implement their service on a specific box.
My comment about not paying was tongue in cheek. Not too long ago we had a similar experience with My5 that took a lifetime to resolve, I can see this going the same way.
I player is now working but cannot load youtube which is a shame because we enjoy videos. Please sort this out Humax.
ironic, iplayer back on, now youtube not working, what is going on, I have the 1000S
YouTube doesn’t work on my HDR-1100S box either. I emailed Humax 10th Oct at 08:25 hours but don’t expect a reply. I never got a reply when I complained about iPlayer.
Although people comment in this forum has anyone else complained to Humax directly? Just thinking they may not be aware of the issue if no one tells them. Their email is uksupport@humax-digital.co.uk .
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